Problems and Solutions Guide

Problem	Possible Cause	Solution

Sometimes the vehicle doesn’t	Loose wire or connector	Check all wires around the motors and all connectors to
run, but other times it does		make sure they are tight.

	Motor or electrical switch damage	Contact your local Power Wheels® authorized service
		center for diagnosis and repair.

When the handlebar button is	Loose wire or connector	Check all wires around the motors and all connectors
pressed, the vehicle won’t run		to make sure they are tight.
without a push.	“Dead Spot” on motor	Contact your local Power Wheels® authorized service
	“Dead Spot” on motor	Contact your local Power Wheels® authorized service
		center for diagnosis and repair.

Vehicle constantly blows fuses	Wrong type of fuse used	Your vehicle requires a Power Wheels® 25 amp fuse in the
		battery. Make sure a Power Wheels® 25 amp fuse in good
		condition is properly installed. For best performance, do not
		use substitute parts.

Loud clacking or grinding	Broken gears	Contact your local Power Wheels® authorized service
noise from a motor-gearbox		center for diagnosis and repair.

Charger gets warm during use	It is normal for some chargers to get	No action required.
	warm during use and is not reason
	for concern.	If your charger does not get warm during
		use, it does not mean that it is not working properly.

Battery makes a sizzling or	It is normal for some batteries to	No action required.
gurgling noise when charging	make noise and swell slightly while
	charging and is not reason for	If your battery does not make noise or swell slightly
	concern.	during charging, it does not mean that it is
		not accepting the charge.

If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized service center (see page 28) or contact Power Wheels® Consumer Affairs toll-free at 1-800-348-0751.

Helpful Hint: For faster service when calling Consumer Affairs, completely charge the battery before calling and have the following available by the phone:

•vehicle,

•vehicle model number (see sticker in battery compartment),

•vehicle production run number (see sticker in battery compartment),

•Phillips screwdriver, slotted screwdriver and needle-nose pliers with plastic or rubber handles,

•an extra Power Wheels® 25 amp fuse is helpful.