Problem

Possible Solution

Poor voice

•  Install using the telephone cable included with

quality

the Wireless Home Phone Base.

 

•  Make sure the external antenna is installed and

 

securely fastened.

 

•  Move the Wireless Home Phone Base to a

 

different area of the home.

 

•  Locate the device in an area with maximum

 

wireless signal strength (Green Signal

 

Indicator).

 

•  Make sure all connections are firmly in place.

 

•  Make sure the antenna is in a vertical position

 

and increase the distance away from other

 

electronic devices and the Wireless Home

 

Phone Base (including cordless base stations,

 

Wi-Fi routers, and cell phones).

 

•  Move the Wireless Home Phone Base near

 

a window with a clear unobstructed view of

 

the sky and remove any objects that may be

 

obstructing the wireless signal.

 

•  Make sure the home phone that is connected

 

to the Wireless Home Phone Base is of good

 

quality and in good working order.

 

•  Voice quality may degrade with a low battery

 

charge (Red) when operating with back-up

 

battery. Connect to an AC power source to

 

recharge when power is available.

Troubleshooting

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AT&T WF720 manual Problem Possible Solution Poor voice