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Why don’t I see the name of the caller on caller ID?
The Wireless Home Phone Base only supports calling number
identification.
However, contact names stored on your home phone equipment
may display for incoming calls.
Do I need broadband Internet service for the Wireless Home
Phone Base to work?
No, the service is provided through the AT&T wireless network.
Can I move my Wireless Home Phone Base and use it in
another location?
Yes, your device can be moved to another location; however,
device should be used in a location where AT&T is authorized
to provide wireless service. If your device is used while on other
carrier networks, AT&T’s off-net usage restrictions apply.Please see
section 4.5 of your Wireless Customer Agreement for details.
When I dial a seven-digit number using the Wireless Home Phone
Base, I get a message that the number cannot be completed
as dialed. Does the Wireless Home Phone Base support seven-
digit dialing?
Wireless Home Phone Base requires 10-digit dialing for domestic
calls in most areas.
Can I make international calls with my Wireless Home
Phone Base?
Yes. To add international calling to your account, please call 611
from your connected phone, or 1-800-331-0500.
Frequently Asked Questions