AT&T WF720 manual Frequently Asked Questions

Why don’t I see the name of the caller on caller ID?

The Wireless Home Phone Base only supports calling number identification.

However, contact names stored on your home phone equipment may display for incoming calls.

Do I need broadband Internet service for the Wireless Home Phone Base to work?

No, the service is provided through the AT&T wireless network.

Can I move my Wireless Home Phone Base and use it in another location?

Yes, your device can be moved to another location; however, device should be used in a location where AT&T is authorized to provide wireless service. If your device is used while on other carrier networks, AT&T’s off-net usage restrictions apply. Please see section 4.5 of your Wireless Customer Agreement for details.

When I dial a seven-digit number using the Wireless Home Phone Base, I get a message that the number cannot be completed

as dialed. Does the Wireless Home Phone Base support seven- digit dialing?

Wireless Home Phone Base requires 10-digit dialing for domestic calls in most areas.

Can I make international calls with my Wireless Home Phone Base?

Yes. To add international calling to your account, please call 611 from your connected phone, or 1-800-331-0500.

16 Frequently Asked Questions