Problem | Possible Solution |
|
|
Message Waiting | • The Wireless Home Phone Base does not | |
indicator on my | support this functionality with your home | |
home phone | phone equipment. | |
equipment | • The Wireless Home Phone Base has a | |
doesn’t light | ||
dedicated Message Waiting indicator light | ||
| and will flash when you have a new voice | |
| message, you will also hear an intermittent | |
| dial tone when you pick up your handset. | |
I hear an | • You will hear an intermittent dial tone when | |
intermittent | you have a new voicemail message waiting. | |
dial tone | • Dial “1” from your home phone equipment | |
| connected to the Wireless Home Phone | |
| Base to review your voice messages. | |
My phone doesn’t | • If you recently transferred your landline | |
ring when a call | number, you will continue to receive | |
comes in | incoming calls on your previous service | |
| until the transfer is complete. To check | |
| transfer status, visit www.att.com/port. | |
| • Make sure your Wireless Home Phone | |
| Base is NOT connected to your | |
| phone wiring. | |
| • Make sure your home phone is powered | |
| on and connected to the Wireless Home | |
| Phone Base. | |
| • Your Wireless Home Phone Base number | |
| may be set to Call Forward. Dial #21# to | |
|
Troubleshooting | 21 |
