Troubleshooting

Problem

Possible Solution

 

 

No dial tone

•  Make sure there is AC power to the Wireless

 

Home Phone Base. Do not connect to an

 

AC outlet controlled by a wall switch.

 

•  Move the device to an area with sufficient

 

network signal (Green or Yellow Signal

 

Indicator light).

 

•  Make sure your home telephone equipment

 

has power and is connected properly to the

 

Wireless Home Phone Base.

 

•  Check that the Signal Indicator light is illumi­

 

nated. If not, make sure the “On/Off” button

 

on the back of the device is “On” (press and

 

hold until the Signal Indicator light illuminates).

No caller ID

•  Like all wireless services, only the calling

name

number is displayed with Caller ID.

 

•  Your home phone equipment may support

 

the display of names stored in its contacts

 

memory.

Battery LED

•  Make sure the back-up battery connector is

is off

firmly connected to the battery port slot.

Only the

•  Press and hold the Power button on the

Power LED is

back of the Wireless Home Phone Base for

illuminated

two (2) seconds until the Battery and Signal

 

Strength indicator lights turn on.

18

Troubleshooting

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Image 24
AT&T WF720 manual Troubleshooting