Fisher-Price 76950 owner manual Problems and Solutions Guide, Problem Possible Cause Solution

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Problems and Solutions Guide

IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below. If you still experience a problem, please contact Power Wheels® Consumer Affairs, toll-free at 1-800-348-0751between 8 AM and 6 PM (EST) Monday through Friday. Or, contact your local Power Wheels® authorized service center. For the location nearest you, please refer to the Authorized Service Center list beginning on page 28.

Problem	Possible Cause	Solution
Vehicle does not run	Undercharged battery	Charge the battery. A new battery should have been
		charged for at least 18 hours before using the vehicle for
		the first time. After first-time use, recharge the battery for at
		least 18 hours after each use. Never charge the battery
		longer than 30 hours.
		Check all connectors. Make sure the battery connector is
		tightly plugged into the charger connector, and that the
		charger is plugged into the wall.
		Make sure power flow to the wall outlet is “ON”.
	Charger is not working	There is no sure way to tell if your charger is working unless
		you have a volt meter. If you suspect there is a problem with
		your charger, contact your local Power Wheels® authorized
		service center. They can test your charger for you.
	Wrong type or improperly installed fuse	Make sure that the battery has a properly installed
		Power Wheels® 25 amp fuse before charging. For best
		performance, do not use substitute parts.
	Blown fuse	Make sure that the fuse in the battery is in good
		condition. Remove the fuse from the battery and compare
		it to the illustration on page 8 to see if it is blown. Replace
		a blown fuse with a Power Wheels® 25 amp fuse. For best
		performance, do not use substitute parts.
	Loose wire or loose connectors	Check all wires and connectors. Make sure the battery
		connector is tightly plugged into the motor harness connec
		tor, and that there are no loose wires around the motors.
	Dead battery	If your battery is old or if you have not followed BatteryCare
		instructions, your battery may be dead. If you areunsure
		whether or not the battery is dead, you can have it tested at
		your local Power Wheels® authorized service center.
	Electrical switch damage	The electrical switches can become corroded due to
		exposure to water or moisture, or can jam due to loose dirt,
		sand or gravel. Contact your local Power Wheels®
		authorized service center for diagnosis and repair.
	Motor damage	Contact your local Power Wheels® authorized service center
		for diagnosis and repair.
	Selector lever in FREEWHEEL position	Make sure the selector lever under the seat is set to the
		MOTORIZED position.
Vehicle was running but	Loose wire or loose connectors	Check all wires and connectors. Make sure the battery
suddenly stopped		connector is tightly plugged into the motor harness connector,
		and that there are no loose wires around the motors.
	Wrong type or improperly installed fuse	Make sure that the battery has a properly installed
		Power Wheels® 25 amp fuse installed before charging.
		For best performance, do not use substitute parts.
	Blown fuse	Make sure that the fuse in the battery is in good
		condition. Remove the fuse from the battery and compare
		it to the illustration on page 8 to see if it is blown. Replace
		a blown fuse with a Power Wheels® 25 amp fuse. For best
		performance, do not use substitute parts.
	Driving conditions are too stressful	Use only on gentle inclines or slopes of 10˚ or less. Extreme
		temperatures can also affect run time. Adjust the driving
		conditions.

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