Hitachi hdc-401ex manual Troubleshooting, Batteries/Power, Capturing Still Images/Videos

■ Troubleshooting

Batteries/Power

Problem	Cause	Action
The camera	● The batteries are not set correctly.	→Set the batteries correctly	P17
doesn,t turn on.	● Battery power is exhausted.	→Replace the batteries with new ones	P17
	● Malfunction of the internal system,	→Remove/disconnect the batteries/AC
	etc.	adapter and wait five seconds or more,
		set/connect the batteries/AC adapter
		correctly and then press the power button.
	● The AC adapter (sold separately) is	→Connect the AC adapter (sold separately)
	not connected correctly.	correctly P51 .
The batteries	● The camera is used in extremely cold	―
run out quickly.	temperatures.
	● Images are captured at high resolutions	―
	or the flash is usedfrequently.
The camera turns	● The Power Off Time function was activated. →Turn on the power again.
off suddenly.	● Battery power is exhausted.	→Replace the batteries with new ones	P17
The remaining	● The camera is used in extremely high or	―
battery power is	low temperatures.
not displayed
	● Battery power is exhausted.	→Replace the batteries with new ones	P17
correctly.

●The flash is being charged (immediately →Wait until the flash is fully charged. after switching to the flash mode).

Capturing Still Images/Videos

Problem	Cause	Action
The LCD monitor	● The camera is in Playback mode.	→Press the MODE button to switch to Still
doesn,t show the		Image Capture mode	P11
subjects.
	● The LCD monitor display is set to the	→Press the display	button 【(	P】) to
	Display Off mode.	switch the LCD monitor display mode
				P15 .

Problem	Cause	Action
Image/video	● The shutter button was pressed while	→Wait until the recording of the current image
cannot be	another image was being recorded.	finishes before capturing a new image.
captured.
	● The shutter button was pressed while	→Wait until the viewfinder lamp stops
	the flash was charging.	blinking before capturing an image.

●Still images were taken while the camera was →Press the MODE button to switch to Still

	in Playback mode or Video Capture mode.		Image Capture mode		P11 .
	● Videos were taken when the camera was in		→In the Still Image Capture mode, press the
	Still Image Capture mode or Playback mode.		MENU button and then select Video
			Capture mode P33 .
	● The Power Off Time function was activated		→Turn on the power again.
	and the camera was turned off.
	● The available memory space is low.		→Reduce the image size.
			→Delete images from the internal memory or
			the memory card P39 , or swap the
			memory card with another			P23 .
	● The write-protect switch on the memory card		→Unlock the write-protect switch on the
	is locked (the message Card Locked! is shown		memory card P24 .
	on the LCD monitor).
The flash	● The flash mode is set to	(Suppressed	→Set the flash mode to		(Auto),		(Red-
doesn,t work.	Flash (default setting)).		Eye Reduction (Auto)),			(Night Scene),
			or	(Forced Flash)	P30 .
	● The camera is in Close-Up	mode.	→Switch to Standard		mode and then select
			the flash mode again P31 .
	● The subjects are too bright.		→Switch to the forced flash mode P30 .
The flash was used	● The subjects are too far away.		→Bring the subjects within the effective flash-
but the captured			interlocked range
image is still dark.			(approximately 1.1 to 2.1m)			P30 .
Captured	● The user,s fingers are covering the lens.		→Hold the camera correctly without the fingers
images are			covering the lens.
blurred.
	● Distant scenes are captured in Close-Up		→Switch to Standard		mode (approximately
	mode.		110 cm or longer) P31 .
	● The subjects are too close.		→Bring the subjects within the image capture range
			(approximately 55 to 110 cm in Close-Up mode, or
			approximately 110 cm or more in Standard mode)

Appendix Troubleshooting

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