Hitachi hdc-401ex manual Viewing Still images/videos, Deleting Images, Playback/Capture Using a TV

Problem	Cause	Action
Captured images	● The camera is shaking.	→Use a tripod, etc., to keep the camera as
are blurred.		still as possible.
Images are affected	● The camera is used near a computer or isotherwise	―
by video noise.	subject to a strong electromagnetic field.
Video capture	● There is not enough memory.	→Delete images from the internal memory
aborts.		or the memory card P39 , or swap
		the memory card with another P23 .
Still images/videos	● Battery power is exhausted.	→Replace the batteries with new ones
can be viewed but		P17 .
cannot be captured.
Data cannot be recorded	● A memory card is installed.	→Turn off the power and remove the
to the internal 16 MB		memory card P24 .
flash memory.
When setting the	● In a dark place, the shutter speed drops	―
layout, the image on	and camera shake increases, which is
the LCD screen	the cause of trailing images. Use a
moves with tails.	tripod, etc., to keep the camera from
	moving.

Viewing Still images/videos

Problem	Cause	Action
Still images/	● The camera is not in Playback	→Press the MODE button to switch to
videos cannot be	mode.	Playback mode P11 .
played.
	● The HDC-401EX may not be able to	―
	play images that were captured on
	another digital camera or
	renamed/manipulated on a computer.

Deleting Images

Problem	Cause	Action
Images cannot	● The write-protect switch on the	→Unlock the write-protect
be deleted.	memory card is locked (the	switch on the memory card
	message Card Locked! is	P24
	shown on the LCD monitor).
Images were	● Deleted files cannot be
accidentally deleted.	restored.	―

Playback/Capture Using a TV

Problem	Cause	Action
Images are not	● The TV,s input mode is not set	→Set the input mode of the TV
displayed on the TV.	correctly.	to VIDEO IN
	● The video cable is not properly	→Disconnect the video cable
	connected.	from the TV and camera, and
		then firmly reconnect it.
Images on the TV	● Video Mode is set to NTSC.	→Switch to PAL P44 .
are abnormal
(not in color, etc.)

Copying Image Files to a Computer

Problem	Cause	Action	Appendix
The computer	● The supplied USB cable is not	→Use the supplied USB cable.
doesn,t recognize	being used.
the camera
	● The USB cable is not properly	→Disconnect the cable from the
(removable disk is
	connected.	computer and camera, and
not displayed, etc.).
		then firmly reconnect it P81
	installed. (This is applicable		Troubleshooting
		→Install the HDC-401EX Driver
		→Connect to another USB port.
	● Another device is connected to	→Remove all peripheral devices other than
	the computer,s USB port.	the keyboard and mouse.
	● The HDC-401EX driver is not
	only when the computer is	P79 .
	running Windows 98/98SE.)
	● The camera was connected to	→If an entry for an unrecognized
	the computer running Windows	device (accompanied by a“ ?”
	98/98SE before the HDC-	symbol) is found under Other
	401EX driver was installed, so
		Devices, delete the entry,
	the device was not properly	restart the computer and then
	recognized. Open Device
		install the HDC-401EX driver
	Manager and check to see if a
		P79 .
	corresponding entry is found
	under Other Devices.

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