Troubleshooting
Problem | Possible cause | Solution | |
The camera | The camera | Make sure that the power on/off is set to ON. | |
has no | switch is off. |
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power. |
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The batteries are | Replace the batteries with freshly ones. Refer to page 9. | ||
| |||
| discharged. |
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| The batteries are | Check the battery orientation. Refer to page 9. | |
| inserted |
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| incorrectly. |
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The camera | Ensure that the | If the light is flashing, wait until it emits a steady light | |
won’t take a | green camera- | before taking the picture. The camera may be waiting for | |
picture. | ready LED | the flash to charge. | |
| indicator is on |
| |
| and is not |
| |
| flashing. |
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| Is the camera | If the camera is full, you cannot take any more pictures. If | |
| full? | the resolution is set to high (HI), set the resolution to | |
|
| normal (LO). Otherwise, delete some pictures to free up | |
|
| memory. Refer to page 18. | |
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| |
| Is the camera | The camera’s buttons are not functional when connected | |
| connected to a | to a PC. Disconnect the camera to take more pictures. | |
| computer? |
| |
The flash | Is the flash on? | Ensure that the flash is set to always on or auto. Refer to | |
doesn’t |
| page 15. | |
work. |
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| The batteries may | If the batteries are too weak, the flash is unable to | |
| be weak. | recharge. Turn the camera off and wait a few seconds | |
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| before turning it back on. If this doesn’t work, you need to | |
|
| replace the batteries with fresh ones. Refer to page 9. | |
The images | The camera or | Hold the camera steady or put it on a tripod to take | |
are blurry. | subject was | pictures. | |
| moving when the |
| |
| shot was taken. |
| |
The image | The flash is | Turn the flash on. Refer to page 15. | |
looks too | needed for the |
| |
dark. | shot. |
| |
The image | You are facing a | Change the angle of the shot so that bright lights do not | |
is too light. | bright light when | shine directly towards the camera lens. | |
| taking the picture. |
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| The flash is set to | Set the flash to auto flash. Refer to page 15. | |
| always on. |
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