Kodak A-61514 manual Maintenance section

Page 35

Problem

Possible Solution

Image quality is poor or

Make sure that:

has decreased

• the scanner is clean. Refer to the Maintenance section.

 

 

The lamps shut off too soon

The lamps in the i100 Series Scanners will turn off after 5 minutes of no scanner

 

activity. If the lamps are off, but the scanner has not yet gone into sleep mode

 

(default 15 minutes), there will be a delay of about 5 seconds for the lamps to

 

warm up again.

 

The default setting is 15 minutes, and if not changed to another value between

 

16 and 60 minutes, the lamps will turn off after 5 minutes of no scanner activity.

 

If you set the timeout to a new value greater than 15 minutes, you must scan at

 

least one document for that setting to be enabled. After this setting has been

 

enabled, it will be enforced until a new setting is selected or the scanner is

 

powered off and back on.

 

 

Documents are skewed

Make sure that:

during scanning

• the document side guides are adjusted to fit the documents being fed.

 

• documents are being fed perpendicular to the feed module.

 

• documents are being fed in the center of the ADF.

 

• all staples and paper clips have been removed from the documents.

 

• the feed module, separator module, and drive rollers are clean.

 

 

Scanner pauses excessively

Make sure that:

during scanning

• the host computer meets minimum requirements for scanning.

 

• there is enough free space on the hard disk drive.

 

• all other applications are closed.

 

• the scanner has the correct amount of memory installed for the documents

 

being scanned.

 

You can also try changing the scanning options (compression, etc.) in your

 

scanning software.

 

 

Documents are multifeeding

Make sure that:

 

• the leading edges of all batched documents are centered in the ADF so that

 

each document will come in contact with the feed rollers.

 

• the feed module and separator module are clean and not worn.

 

• documents with an unusual texture or surface are fed manually.

 

 

Roller marks or streaks appear

Clean the feed module, separator module, and drive rollers. Refer to the

on documents after scanning

Maintenance section.

 

 

Vertical lines appear on

• Clean the imaging guides. Refer to the Maintenance section.

the image

• Calibrate the scanner. Refer to the Maintenance section.

 

 

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A-61514 September 2004

Image 35
Contents User’s Guide Contents Troubleshooting Using the ScannerIntroduction Scanner features200 dpi Paper transport featuresImage quality features Maintenance Speed/capacity ThroughputRecommended documents Preparing documents for scanningUser precautions Safety informationEnvironmental information Acoustic emission Safety and regulatory agency approvalsPower system Japan EMC statementsUnited States System requirements Installing the ScannerSite specifications Minimum system configurationUnpacking the scanner Registering your scanner Recommended system configurationFront Removing the foam sheet Scanner componentsRear Internal Making connections Dry location Power setupPage Page Tray extenders and side guides Closing the input and output trays Starting and stopping scanning Automatic feeding Using the ScannerContinuous feeding Manual feedingDamaged documents Cleaning the scanner MaintenanceCleaning the separator module Front roller cover Page Cleaning the imaging guides CAT No Replacing partsCleaning the paper path September Service indicator lights TroubleshootingIndicator lights Page System is not responding Color image quality Problem Possible Solution Problem solvingMaintenance section Transporting the scanner Appendix a Specifications Heat Load Operating TemperaturePower Consumption HumidityAppendix B Supplies and Accessories Document I M a G I N G