Axis Communications 223M user manual Status and Network indicator LEDs are flashing red rapidly

Page 59

AXIS 223M - Troubleshooting 59

 

Poor rendering of MPEG-4 images.

Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.

 

 

If text overlays are blurred, or if there are other rendering problems, you may need to

 

 

enable Advanced Video Rendering. This is done on the MPEG-4 tab in the AMC control

 

 

panel applet.

 

 

Ensure that your graphics card is using the latest device driver. The latest drivers can

 

 

usually be downloaded from the manufacturer's web site.

 

 

If images are degrading, try decreasing the GOV length, see Advanced settings, on page

 

 

20.

 

Color saturation is different in MPEG-4

Modify the settings for your graphics adapter. Please see the adapter's documentation

 

and Motion JPEG.

for more information.

The

test image does not display as expected

 

 

 

 

 

Image settings.

Not all settings have an effect on the test image. For more information, see the help for

 

 

Image Settings.

The

Power indicator is not constantly lit

 

 

 

 

 

Faulty power supply.

Check that you are using the correct power supply. See Technical Specifications, on

 

 

page 61.

The

 

Status and Network indicator LEDs are flashing red rapidly

 

 

 

 

Hardware failure.

Contact your Axis dealer.

The

 

Status indicator LED is flashing red and the camera is inaccessible

 

 

 

 

A firmware upgrade has been inter-

See the Emergency recovery procedure, on page 56.

 

rupted or the firmware has otherwise

 

 

been damaged.

 

Poor quality snapshot images

 

 

 

 

 

Screen incorrectly configured on your

In Display Properties, configure your screen to show at least 65000 colors, i.e. at least

 

workstation.

16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image.

Browser freezes

 

 

 

 

 

Safari or Mozilla 1.4 (or later) can

Lower the image resolution.

 

sometimes freeze on a slow computer.

 

Problems uploading files

 

 

 

 

 

Limited space.

There is only limited space available for the upload of your own files. Try deleting one

 

 

or more existing files, to free up space.

 

Missing images in uploads.

This can occur when trying to use a larger image buffer than is actually available. Try

 

 

lowering the frame rate or the upload period.

Overlay is not displayed

 

 

 

 

 

Incorrect size or location of overlay.

The overlay may have been positioned incorrectly. Refer to the online help for informa-

 

 

tion on the limitations when using image overlays and privacy masks.

Motion Detection triggers unexpectedly

 

 

 

 

 

Changes in luminance.

Motion detection is based upon changes in luminance in the image. This means that if

 

 

there are sudden changes in the lighting, motion detection may be mistakenly trig-

 

 

gered. Lower the sensitivity setting to avoid problems with luminance.

 

 

 

For additional assistance, please contact your reseller or see the support pages on the Axis Website at www.axis.com/techsup

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Contents Axis 223M Network Camera User’s Manual About this Document Contents Axis 223M Product Features Overview LED Access from a browser Accessing the CameraSetting the focus Setting the root passwordAccessing the camera from the Internet Layout Live ViewAMC Audio controls Motion Jpeg Video StreamsVideo stream types MPEG-4 protocols and communication methods How to stream MPEG-4RTP/RTSP/HTTP or RTP/RTSP/HTTPS Other methods of accessing the video streamAxis Media Control Other MPEG-4 clients Accessing the setup tools from a browser Setup ToolsImage appearance Video and Image SettingsImage settings Test Text overlay settingsVideo stream Upload and use an overlay/mask Overlay/Mask settingsOverlay/Mask type Overlay image requirements Advanced settingsCamera Settings MPEG-4 Settings Mjpeg Settings Audio Audio Settings Enable AudioAudio Channels Audio mode Audio Input Audio Output Use custom settings Live View ConfigOwn Home Upload Own Web FilesExample Check Show custom Link User Defined LinksAction Buttons Output ButtonsHtml Examples Default Video FormatDefault Viewer Viewer SettingsExternal Video Sequence ModeDefinitions Event ConfigurationEvent Servers Click Add triggered... on the Event Types Configuring Event TypesHow to set up a triggered event Triggered eventScheduled Event Pre-trigger and Post-trigger buffersCamera Tampering SettingsMotion Detection Object size, history and sensitivity Port StatusReferrals System OptionsSecurity Users Security IP Address FilteringSecurity Https Security CA servers Authentication processDate & Time Network Basic TCP/IP SettingsIP Address Configuration NTP Configuration Network Advanced TCP/IP SettingsServices DNS ConfigurationNAT Traversal Host Name ConfigurationLink-Local IPv4 Address Network Traffic Network SocksNetwork Smtp email Network QoS Quality of ServiceQoS Settings Network Bonjour Network SnmpNetwork UPnP Network RTP Multicast/MPEG-4Support Overview LED SettingsMaintenance SupportLogs & Reports AdvancedAbout Using the Control Button Resetting to the factory default settingsTerminal connector Unit ConnectorsTerminal connector schematic diagram Terminal connector pinout tableSchematic diagram Power terminal block and Power connectors Power connectionsPower connector block RS-232 connector Upgrading the firmware TroubleshootingBasic Configuration Checking the firmwareAxis support Emergency recovery procedureProblems setting the IP address Symptoms, Possible Causes and Remedial ActionsVideo/Image problems general Status and Network indicator LEDs are flashing red rapidly Removing and attaching the lens Replacing the lensLens Technical SpecificationsUsers System integration Optimizing your system General performance considerationsBandwidth Frame rates Motion Jpeg and MPEG-4Axis 223M Technical Specifications Glossary of Terms Axis 223M Glossary of Terms Axis 223M Index IndexRtsp