Intellinet Network Solutions INT-PSNC-UM-1106-06 Username and Password, Behind a Firewall

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Non-MS Internet Explorer – MPEG4 Stream Mode

Java is the only choice given, but the warning message tells you that even though you are able to login you won't be able to see the live image. You still can access the administration menu to make changes to the settings.

Camera model 550710 does not support MPEG4 streaming and the options shown above do not apply. The other options are described below.

Username and Password

Enter a username and password to access the camera. The camera has two default user accounts.

. Administrator account: View live image and change the camera settings. Username: admin / Password: admin

. Guest account: View the live image, but no access to any camera settings. Username: guest / Password: guest

Behind a Firewall

If your PC is connected to a network with a firewall, you may not view real-time video properly because the video TCP port is blocked.

The camera operates on two important ports. One port is the Web server port (default = 80). The other port is the image transfer port (default = 40001). The camera sends the user interface pages (such as the login page) via TCP/IP port 80 and the image stream through the Image Transfer Port 40001. If for whatever reasons the camera cannot send you data via the Image Transfer Port (e.g., because the port may be blocked on the client computer) or, in case you access the camera remotely over the Internet, the port may not be properly opened and forwarded in the router, and you will not be able to see the live image of the camera.

A blocked image transfer port is the most common cause for display problems.

As a rule:

Whenever you can see the login page in your Web browser but no live video shows up on the main camera live screen, you should activate this option.

Web Server Port 80

Image Transfer Port 40001

Client Computer

Access via

Web Browser

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Contents PRO Series INT-PSNC-UM-1106-06Table of Contents Safety Electromagnetic Compatibility EMCRadio Transmission Regulatory Information Important Notices Video Standard and Product ClassificationMain Features and Benefits Product OverviewAbout the Pro Series Network Cameras and Video Servers Package Contents Physical DescriptionOperating Status LED Power LED MPEG4 CCD and Cmos Camera Front ViewRear View MPEG4 CCD IR Camera Network Video Server Power Connector EthernetReset Speaker Out Video Input Video Output On Air Network LEDTamper-proof screws Vandal Proof Dome Camera Front ViewDome Glass Vari-focal lens 4-9 mmJpeg Cmos Camera 550710 Front/Top View Image Capture LEDNetwork Activity LED RS232 Connector Installation Summary and ExamplesNetwork Connector Power ConnectorPage Assigning an IP Address and Accessing the Camera’s Homepage Connecting the Camera to a PCSetting up the IP Address Using IP Installer Accessing the Camera’s Homepage Starting the Web BrowserMS Internet Explorer MPEG4 Stream Mode Username and Password Behind a FirewallActiveX Installation for MS Explorer Users automatic Page Homepage Options MPEG4 Cameras Video Size AudioSave Snapshot Record Video Administrator MenuInstall XviD LogoutFrame rate Homepage Options Jpeg Cmos CameraExpansion Show Only ImageAdjusting the Camera Lens Adjusting the FocusReplacing the Lens Administrator Menu Overview of the Administration MenuRate Control QualityBit Rate Page Display Time/Date Stamp ResolutionDisplay Name/Location Stamp Vertical Flip and Horizontal FlipDe-Interlace BrightnessContrast Saturation Load Default ValuesHue Color KillerMinimum Image Sensor Rate MPEG4 Cmos CamerasAuto Exposure Auto White BalanceCompression Rate Brightness ModeJpeg Cmos Camera Image SizeFurther Reduce Exposure Time Exposure ModeBack Light Indoor / OutdoorPage Set Dhcp Upgrade Port NumberSet IP address, Subnet Mask, Gateway Address Send an IP address to EmailDdns Manual Update Use Smtp AuthenticationID, Password Rtsp Port NumberJpeg Cmos Camera Authority PasswordMaximum Frame Rate PTZ Only Digital PTZ Camera modelsJpeg Cmos Camera Event Trigger Configuration Trigger ConditionTop Middle Bottom Left Right MiddleMiddle Image Capture Option Before eventImage Capture option limitation Jpeg Cmos Camera Direct Public Access to Image via Http System ConfigurationOperation Mode and Output Stream Type Camera NameVideo On/Off Image File NameAudio On/Off LED On/OffPage Wireless Configuration for wireless cameras only Wireless SetupWireless Security Settings Page WPA & WPA2 personal Infrastructure Mode Ad hoc ModePoE Power over Ethernet Support Power over Ethernet PoE InjectorPoE Midspan PoE Office Switch PoE Web-Smart SwitchPower over Ethernet Injector Installation Multi-Viewer Application for WindowsConfiguration Camera Information Adding a cameraPage Setting up the camera in Etsp Client Etsp ClientGetting Started Click Add Define the location where Video should be saved Page Page Rtsp Video Playback Rtsp Playback in MPlayer for WindowsPage SSL Encryption / Access via Https Access to the camera via HttpsPage Remote Access to a Camera & Router Setup MPEG4 Network Camera default valuesClick on NAT Virtual Server. Check x Enable Virtual Server Page Page Web Integration Developer InformationSoftware Development Kit SDK MS Visual Studio C++, Visual BasicDirect Access to internal Jpeg Direct public access to image via HttpMotion-JPEG Access Appendix a Frequently Asked Questions FAQ IP Installer does not find the camera. Why?Sender e-mail address max characters Use Smtp Authentication Camera does not send any e-mails. Why? How do I activate the FTP upload function?Why won’t the ActiveX control automatically download? ShortPage Appendix B Accessing the camera via HyperTerminal Configure the parameters as shown below All MPEG4 models PINGing Your IP address Appendix C TroubleshootingSymptoms Possible causes Remedial actions Ping reply Interpretation and recommendationHub-to-hub cable Appendix D Utilizing IP Addresses on a Local Network Page Download New Firmware Install New Firmware Appendix E Updating FirmwareIdentify the Version of Firmware Appendix F The I/O Connector MPEG4 Cameras Function DescriptionPIN How to Use the DynDNS Ddns Server Appendix G Dynamic Domain Name System DdnsPage Page Page Ddns Registration for the Pro Series Network Camera Using HyperTerminal Appendix H Reinstating the Factory Default SettingsPressing the Reset Button Factory default settingsAppendix I Glossary of Terms Page Appendix J Product Specifications Pro Series Network CameraMPEG4, CCD, Day/Night, Ntsc Pro Series Wireless Network Camera Pro Series Wireless Network Camera Pro Series Night Vision Network Camera MPEG4, CCD, Day/Night, IR Lens, PAL100 Pro Series Wireless Night Vision Network Camera 102 Pro Series Digital PTZ Network Camera MPEG4 + M-JPEG Dual Mode, 2.0 Megapixel CMOS, PAL/NTSCPro Series Digital PTZ Wireless Network Camera Pro Series Network Video Server MPEG4 + M-JPEG Dual Mode, Two-way Audio, PAL/NTSCJPEG, CMOS, PAL/NTSC 107 108