Intellinet Network Solutions INT-PSNC-UM-1106-06 Appendix a Frequently Asked Questions FAQ

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Appendix A: Frequently Asked Questions (FAQ)

1.What is the default IP address of the network camera? The default IP address is 192.168.1.221

2.I use a MacOS or Linux system and cannot use IP Installer to set up my camera. How can I install the camera without that tool?

1.You will need to change the IP address of your MacOS or Linux PC so that it is in the range of the camera's default IP address: 192.168.1.221 (network mask 255.255.255.0). For example, you can set the IP address of your computer as 192.168.1.100 (subnet mask 255.255.255.0). For information on how to manually set the IP address of your system, refer to the documentation of the operating system you are using.

2.Then you can open the camera homepage in your Web browser and change the camera's IP information on the Network Configuration screen of the administrator menu (see section 6.3).

3.After changing the Camera's Web Server Port from 80 to a different value, access to the camera is no longer possible.

Whenever you change the Web server port from the standard 80 to a different value, you need to append the port to the camera's IP address. The syntax is always http://cameraip:portnumber. Example: When you change the Web server port to 81, the correct address would be: http://192.168.1.221:81.

4.IP Installer does not find the camera. Why?

•The camera is installed behind a PoE (Power over Ethernet) device. Remove the PoE temporarily or set up the camera without IP Installer.

•A desktop firewall application such as Norton Internet Security (NIS) is installed. Uninstall NIS or set up the camera without IP Installer.

•Windows XP SP2 is installed and the integrated firewall is active.

Deactivate the Windows firewall temporarily or set up the camera without IP Installer.

•The network connection to the camera is not working. Verify that the camera has an active network link.

•The camera needs a reset. See Appendix H: Reinstating the factory default settings.

5.Can I use the camera's integrated motion detection function to secure sensitive areas and goods of a high value?

Using the Network IP Camera's integrated motion detection function for security functions is not recommended, as the function does not work as reliably as professional security sensors.

We recommend using professional security monitoring software in combination with the Network IP Camera. You may also connect external security sensors to the camera's digital input port for increased security.

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Contents PRO Series INT-PSNC-UM-1106-06Table of Contents Radio Transmission Regulatory Information SafetyElectromagnetic Compatibility EMC Important Notices Video Standard and Product ClassificationAbout the Pro Series Network Cameras and Video Servers Main Features and BenefitsProduct Overview Package Contents Physical DescriptionRear View Operating Status LED Power LEDMPEG4 CCD and Cmos Camera Front View MPEG4 CCD IR Camera Network Video Server Power Connector EthernetReset Speaker Out Video Input Video Output On Air Network LEDTamper-proof screws Vandal Proof Dome Camera Front ViewDome Glass Vari-focal lens 4-9 mmNetwork Activity LED Jpeg Cmos Camera 550710 Front/Top ViewImage Capture LED RS232 Connector Installation Summary and ExamplesNetwork Connector Power ConnectorPage Assigning an IP Address and Accessing the Camera’s Homepage Connecting the Camera to a PCSetting up the IP Address Using IP Installer Accessing the Camera’s Homepage Starting the Web BrowserMS Internet Explorer MPEG4 Stream Mode Username and Password Behind a FirewallActiveX Installation for MS Explorer Users automatic Page Homepage Options MPEG4 Cameras Save Snapshot Video SizeAudio Record Video Administrator MenuInstall XviD LogoutFrame rate Homepage Options Jpeg Cmos CameraExpansion Show Only ImageReplacing the Lens Adjusting the Camera LensAdjusting the Focus Administrator Menu Overview of the Administration MenuBit Rate Rate ControlQuality Page Display Time/Date Stamp ResolutionDisplay Name/Location Stamp Vertical Flip and Horizontal FlipContrast De-InterlaceBrightness Saturation Load Default ValuesHue Color KillerMinimum Image Sensor Rate MPEG4 Cmos CamerasAuto Exposure Auto White BalanceCompression Rate Brightness ModeJpeg Cmos Camera Image SizeFurther Reduce Exposure Time Exposure ModeBack Light Indoor / OutdoorPage Set Dhcp Upgrade Port NumberSet IP address, Subnet Mask, Gateway Address Send an IP address to EmailDdns Manual Update Use Smtp AuthenticationID, Password Rtsp Port NumberJpeg Cmos Camera Authority PasswordMaximum Frame Rate PTZ Only Digital PTZ Camera modelsJpeg Cmos Camera Event Trigger Configuration Trigger ConditionTop Middle Bottom Left Right MiddleMiddle Image Capture Option Before eventImage Capture option limitation Jpeg Cmos Camera Direct Public Access to Image via Http System ConfigurationOperation Mode and Output Stream Type Camera NameVideo On/Off Image File NameAudio On/Off LED On/OffPage Wireless Security Settings Wireless Configuration for wireless cameras onlyWireless Setup Page WPA & WPA2 personal Infrastructure Mode Ad hoc ModePoE Midspan PoE Power over Ethernet SupportPower over Ethernet PoE Injector Power over Ethernet Injector PoE Office SwitchPoE Web-Smart Switch Installation Multi-Viewer Application for WindowsConfiguration Camera Information Adding a cameraPage Getting Started Setting up the camera in Etsp ClientEtsp Client Click Add Define the location where Video should be saved Page Page Rtsp Video Playback Rtsp Playback in MPlayer for WindowsPage SSL Encryption / Access via Https Access to the camera via HttpsPage Remote Access to a Camera & Router Setup MPEG4 Network Camera default valuesClick on NAT Virtual Server. Check x Enable Virtual Server Page Page Web Integration Developer InformationSoftware Development Kit SDK MS Visual Studio C++, Visual BasicDirect Access to internal Jpeg Direct public access to image via HttpMotion-JPEG Access Appendix a Frequently Asked Questions FAQ IP Installer does not find the camera. Why?Sender e-mail address max characters Use Smtp Authentication Camera does not send any e-mails. Why? How do I activate the FTP upload function?Why won’t the ActiveX control automatically download? ShortPage Appendix B Accessing the camera via HyperTerminal Configure the parameters as shown below All MPEG4 models PINGing Your IP address Appendix C TroubleshootingSymptoms Possible causes Remedial actions Ping reply Interpretation and recommendationHub-to-hub cable Appendix D Utilizing IP Addresses on a Local Network Page Identify the Version of Firmware Download New Firmware Install New FirmwareAppendix E Updating Firmware PIN Appendix F The I/O Connector MPEG4 CamerasFunction Description How to Use the DynDNS Ddns Server Appendix G Dynamic Domain Name System DdnsPage Page Page Ddns Registration for the Pro Series Network Camera Using HyperTerminal Appendix H Reinstating the Factory Default SettingsPressing the Reset Button Factory default settingsAppendix I Glossary of Terms Page Appendix J Product Specifications Pro Series Network CameraMPEG4, CCD, Day/Night, Ntsc Pro Series Wireless Network Camera Pro Series Wireless Network Camera Pro Series Night Vision Network Camera MPEG4, CCD, Day/Night, IR Lens, PAL100 Pro Series Wireless Night Vision Network Camera 102 Pro Series Digital PTZ Network Camera MPEG4 + M-JPEG Dual Mode, 2.0 Megapixel CMOS, PAL/NTSCPro Series Digital PTZ Wireless Network Camera Pro Series Network Video Server MPEG4 + M-JPEG Dual Mode, Two-way Audio, PAL/NTSCJPEG, CMOS, PAL/NTSC 107 108
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