Intellinet Network Solutions INT-PSNC-UM-1106-06 user manual Appendix E Updating Firmware

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Appendix E: Updating Firmware

CAUTION: The process for updating current firmware is already installed in your camera. If you begin the process, follow the manual instructions. During the process, do not disconnect the network or power source, and avoid any physical shock to the camera. Otherwise, the camera can be seriously damaged and fail to function properly. If firmware fails to update, or if the camera does not operate properly after a firmware update, contact your local dealer.

Identify the Version of Firmware

You can identify the version of the camera’s firmware on the System Configuration page. (You can check the version of your camera firmware first and then try to update.) To check the present version of firmware, go to the camera’s homepage and click "Administrator Tools"; then go to the System Configuration page and check the version of the firmware.

Download New Firmware

You can download the latest firmware software through the Internet at the INTELLINET NETWORK SOLUTIONS support Web site: www.networkipcamera.com.

Install New Firmware

Camera firmware can be upgraded via the LAN or remotely over the Internet.

1.Confirm that the camera is connected to your PC. (As long as you can access your camera homepage, you can process an upgrade.)

2.Execute the newly updated firmware and select the firmware file via the "Firmware Open" button.

3.Enter the camera’s IP address, upgrade port number, admin ID and password configured on the Network Configuration page. Then click on "Start upgrade." You may see the upgrading status. Upgrading levels are divided into four steps, from "Transferring Firmware" to "Verifying flash memory." (Each step is indicated on a progress bar.)

4.When completed upgrading, a message appears that indicates the upgrade has been completed. Click the "OK" button.

NOTE: If you receive the warning "INVALID HEADER MARKER" during the firmware upgrade, restart your computer in safe mode with networking support and repeat the procedure.

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Contents INT-PSNC-UM-1106-06 PRO SeriesTable of Contents Electromagnetic Compatibility EMC SafetyRadio Transmission Regulatory Information Video Standard and Product Classification Important NoticesProduct Overview Main Features and BenefitsAbout the Pro Series Network Cameras and Video Servers Physical Description Package ContentsMPEG4 CCD and Cmos Camera Front View Operating Status LED Power LEDRear View MPEG4 CCD IR Camera Reset Speaker Out Power Connector EthernetNetwork Video Server Video Input Video Output On Air Network LEDDome Glass Vandal Proof Dome Camera Front ViewTamper-proof screws Vari-focal lens 4-9 mmImage Capture LED Jpeg Cmos Camera 550710 Front/Top ViewNetwork Activity LED Network Connector Installation Summary and ExamplesRS232 Connector Power ConnectorPage Connecting the Camera to a PC Assigning an IP Address and Accessing the Camera’s HomepageSetting up the IP Address Using IP Installer Starting the Web Browser Accessing the Camera’s HomepageMS Internet Explorer MPEG4 Stream Mode Behind a Firewall Username and PasswordActiveX Installation for MS Explorer Users automatic Page Homepage Options MPEG4 Cameras Audio Video SizeSave Snapshot Install XviD Administrator MenuRecord Video LogoutExpansion Homepage Options Jpeg Cmos CameraFrame rate Show Only ImageAdjusting the Focus Adjusting the Camera LensReplacing the Lens Overview of the Administration Menu Administrator MenuQuality Rate ControlBit Rate Page Display Name/Location Stamp ResolutionDisplay Time/Date Stamp Vertical Flip and Horizontal FlipBrightness De-InterlaceContrast Hue Load Default ValuesSaturation Color KillerAuto Exposure MPEG4 Cmos CamerasMinimum Image Sensor Rate Auto White BalanceJpeg Cmos Camera Brightness ModeCompression Rate Image SizeBack Light Exposure ModeFurther Reduce Exposure Time Indoor / OutdoorPage Set IP address, Subnet Mask, Gateway Address Upgrade Port NumberSet Dhcp Send an IP address to EmailID, Password Use Smtp AuthenticationDdns Manual Update Rtsp Port NumberJpeg Cmos Camera Maximum Frame Rate PasswordAuthority PTZ Only Digital PTZ Camera modelsJpeg Cmos Camera Trigger Condition Event Trigger ConfigurationTop Middle Bottom Left Right MiddleMiddle Before event Image Capture OptionImage Capture option limitation Jpeg Cmos Camera Operation Mode and Output Stream Type System ConfigurationDirect Public Access to Image via Http Camera NameAudio On/Off Image File NameVideo On/Off LED On/OffPage Wireless Setup Wireless Configuration for wireless cameras onlyWireless Security Settings Page WPA & WPA2 personal Ad hoc Mode Infrastructure ModePower over Ethernet PoE Injector PoE Power over Ethernet SupportPoE Midspan PoE Web-Smart Switch PoE Office SwitchPower over Ethernet Injector Multi-Viewer Application for Windows InstallationConfiguration Adding a camera Camera InformationPage Etsp Client Setting up the camera in Etsp ClientGetting Started Click Add Define the location where Video should be saved Page Page Rtsp Playback in MPlayer for Windows Rtsp Video PlaybackPage Access to the camera via Https SSL Encryption / Access via HttpsPage MPEG4 Network Camera default values Remote Access to a Camera & Router SetupClick on NAT Virtual Server. Check x Enable Virtual Server Page Page Software Development Kit SDK Developer InformationWeb Integration MS Visual Studio C++, Visual BasicDirect public access to image via Http Direct Access to internal JpegMotion-JPEG Access IP Installer does not find the camera. Why? Appendix a Frequently Asked Questions FAQSender e-mail address max characters Use Smtp Authentication How do I activate the FTP upload function? Camera does not send any e-mails. Why?Short Why won’t the ActiveX control automatically download?Page Appendix B Accessing the camera via HyperTerminal Configure the parameters as shown below All MPEG4 models Symptoms Possible causes Remedial actions Appendix C TroubleshootingPINGing Your IP address Ping reply Interpretation and recommendationHub-to-hub cable Appendix D Utilizing IP Addresses on a Local Network Page Appendix E Updating Firmware Download New Firmware Install New FirmwareIdentify the Version of Firmware Function Description Appendix F The I/O Connector MPEG4 CamerasPIN Appendix G Dynamic Domain Name System Ddns How to Use the DynDNS Ddns ServerPage Page Page Ddns Registration for the Pro Series Network Camera Pressing the Reset Button Appendix H Reinstating the Factory Default SettingsUsing HyperTerminal Factory default settingsAppendix I Glossary of Terms Page Pro Series Network Camera Appendix J Product SpecificationsMPEG4, CCD, Day/Night, Ntsc Pro Series Wireless Network Camera Pro Series Wireless Network Camera MPEG4, CCD, Day/Night, IR Lens, PAL Pro Series Night Vision Network Camera100 Pro Series Wireless Night Vision Network Camera 102 MPEG4 + M-JPEG Dual Mode, 2.0 Megapixel CMOS, PAL/NTSC Pro Series Digital PTZ Network CameraPro Series Digital PTZ Wireless Network Camera MPEG4 + M-JPEG Dual Mode, Two-way Audio, PAL/NTSC Pro Series Network Video ServerJPEG, CMOS, PAL/NTSC 107 108