Dell 4J1412 owner manual Printing Problems, Reload the paper tray using no more than 20 sheets

Printing Problems

PHOTO PAPER DOES NOT FEED

NOTE: Use only Dell photo paper from a Dell Photo Print Pack for your printer. Do not use inkjet paper or any other paper.

The paper tray may be empty. Load photo paper (page 15) and re-install the paper tray. Check the photo paper:

1 Remove the paper tray (page 15).

2 Inspect the paper supply: make sure photo paper is not damaged in any way, or removable tabs have not been detached. Replace with new photo paper if necessary.

3 Carefully “fan” the photo paper to keep the sheets from sticking together.

4 Reload the paper tray using no more than 20 sheets.

5 Re-install the paper tray, then press to resume printing. Clean the paper feed roller (page 30).

MULTIPLE SHEETS OF PHOTO PAPER ARE PULLED THROUGH PRINTER—Remove the paper tray (page 15). 1 Remove the paper supply from the paper tray.

2 Carefully “fan” the photo paper to keep the sheets from sticking together.

3 Reload the paper tray using no more than 20 sheets.

4 Re-install the paper tray, then press Print to resume printing.

PRINTER IS JAMMED

NOTE: Use only Dell photo paper from a Dell Photo Print Pack for your printer. Do not use inkjet paper or any other photo paper.

•If the Error indicator light is lit:

1 Remove the paper tray (page 15).

2 Disconnect the AC power adapter, wait 5 seconds, then plug it back in.

If the paper does not automatically eject, carefully remove the paper manually.

NOTE: Always check the paper slot on the back of the printer for jammed paper:

3 Remove the paper supply from the paper tray. Carefully “fan” the paper to keep the sheets from sticking together.

4 Reload the paper tray using no more than 20 sheets.

5 Re-install the paper tray, then press to resume printing.

• If the Error light is still lit, check the photo cartridge:

NOTE: The photo cartridge may lock in place if there is a paper error. Do not attempt to remove the photo cartridge without first clearing the paper jam.

Remove the photo cartridge, remove any slack from the ribbon, then re-install the photo cartridge (page 14). Press Print to resume printing.

Troubleshooting

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