Dell 4J1412 owner manual Transfer/communication problems, More Troubleshooting Options

Page 37

Transfer/communication problems

NOTHING HAPPENS WHEN YOU TRY TO TRANSFER PHOTOS TO THE COMPUTER

•Press the Save to PC button on the printer.

•Check the power and USB connections from the printer to computer (page 26).

•If you are trying to transfer photos from a PictBridge-enabled camera (page 24), check the USB connections between the printer and the camera.

•Close unnecessary software applications, and minimize remaining application windows. Follow any messages on the screen that may have been hidden by other windows.

•Disconnect then reconnect the USB cable from the printer to the computer (page 26).

•Make sure Drivers and Utilities software is installed (page 26). Install if necessary.

•Uninstall, then reinstall Drivers and Utilities software (page 26).

•Make sure your computer meets the minimum system requirements (page 25). Upgrade your system if necessary.

•

More Troubleshooting Options

Go to support.dell.com for help.

Troubleshooting

37

Page 36 Page 38
Image 37
Page 36 Page 38
Contents Dell Photo Printer Dell Photo Print Pack 0D6605 Ordering Photo Print PacksOctober 2004 P/N 4J1412 Rev. A01 Page Contents Care and Maintenance Appendix Contents Page W . d e l l . c o m s u p p o r t . d e l l . c o m Getting Started Accessing Your User’s GuideUnderstanding the Printer Parts Part Description 12.7 cm Loading the Photo Cartridge Setting Up Your PrinterArrows Loading the Photo PaperGetting Started Select Menu Items Changing Settings-Press MenuPrint Options Menu Photo Quality MenuPhoto Brightness Photo Display MenuPhoto Management Menu Printer Settings MenuPrints Remaining Maintenance MenuPrinting Without a Computer Using Your PrinterPrinting Tips Printing From a Memory CardInserting Memory Cards Selecting Photos to PrintPrinting a Print Order Pre-Selected Photos Choosing a Layout OptionRemoving Perforated Tabs From Prints Canceling PrintingWindows-Based Operating System Requirements Printing With a ComputerPrinting From a Computer Installing Printer Drivers and SoftwareTo Print Change the color mode Choosing a Color ModeCanceling Printing From the Printer Canceling Printing From a ComputerSaving and Copying Photos to Your Computer General Care of the Printer Care and MaintenanceHandling and Storing the Photo Paper and Photo Cartridge Cleaning the Paper Feed RollerSetup Problems TroubleshootingClick Menu → Printer Settings → Language Error Messages General ProblemsClick Menu → Printer Settings → Country Reload the paper tray using no more than 20 sheets Printing ProblemsPrint is Smudged Print is TOO Dark or is Discolored Nothing Happens When YOU TRY to Print from Computer More Troubleshooting Options Transfer/communication problemsTroubleshooting Contacting Dell Automated Order-Status ServiceTechnical Assistance Contacting DellAntigua and Barbuda AnguillaArgentina Buenos Aires ArubaBahamas Austria Vienna Website support.euro.dell.comBarbados Belgium BrusselsCayman Islands Canada North York, OntarioChile Santiago Colombia China XiamenCosta Rica Denmark Copenhagen Website support.euro.dell.com Czech Republic Prague Website support.euro.dell.comDominica Dominican RepublicFrance Paris Montpellier Website support.euro.dell.com Finland HelsinkiHome and Small Business CorporateGreece Website support.euro.dell.com Germany Langen Website support.euro.dell.comGrenada GuatemalaIreland Cherrywood Website support.euro.dell.com IndiaItaly Milan Website support.euro.dell.com JamaicaKorea Seoul Japan Kawasaki Website support.jp.dell.comLuxembourg Website support.euro.dell.com Latin AmericaMacao Malaysia PenangMontserrat MexicoNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.comPanama Norway Lysaker Website support.euro.dell.comPeru Poland Warsaw Website support.euro.dell.comSt. Vincent and the Grenadines St. LuciaSingapore Singapore South Africa Johannesburg Website support.euro.dell.comSwitzerland Geneva Website support.euro.dell.com Sweden Upplands Vasby Website support.euro.dell.comTaiwan ThailandTurks and Caicos Islands Trinidad/TobagoBracknell Website support.euro.dell.com UruguayBusiness A. Austin, TexasVirgin Islands VenezuelaContacting Dell Terms and Conditions of Sale AppendixSoftware Applicable Law Not For Resale or Export Governing Law What is not covered by this limited warranty? What is covered by this limited warranty?Limited Warranties and Return Policy What do I do if I need warranty service? How long does this limited warranty last?May I transfer the limited warranty? What if I purchased a service contract?What will Dell do? How will you fix my product?Total Satisfaction Return Policy U.S. Only What is covered by this limited warranty? Consumers May I transfer the limited warranty? Dell Software and Peripherals Canada Only Total Satisfaction Return Policy Canada OnlyThird-Party Software and Peripherals Products Dell-Branded Peripheral ProductsExclusions GuaranteeMaking a Claim Limitation and Statutory RightsDell Photo Print Pack Limited Warranty Latin America Only Dell Photo Print Pack Limited Warranty U.S. and Canada OnlyDell Photo Print Pack Limited Warranties Regulatory Notices NOM Information Mexico Only Dell Software License AgreementGovernment Restricted Rights Limited WarrantyGeneral Prints, and environmental conditions Printer SpecificationsAppendix Index Index
Top Page Image Contents