Dell 4J1412 owner manual Contacting Dell, Technical Assistance, Automated Order-Status Service

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Contacting Dell

Technical Assistance

If you need help with a technical problem, Dell is ready to assist you.

1Call technical support from a telephone near or at the printer so that technical support can assist you with any necessary procedures. When calling Dell, use your Express Service Code to help expedite the routing of your call to the proper support personnel.

The Express Service Code is located on data plate on the bottom of the printer.

NOTE: Dell's Express Service Code system may not be available in all countries.

2In the U.S., Business customers should call 1-877-459-7298, and Consumer (Home and Home Office) customers should call 1-800-624-9896.

If you are calling from a different country or are in a different Service area, see "Contacting Dell" for your local telephone number.

3Follow the menu prompts in the automated telephone system to speak with a technical support representative.

Automated Order-Status Service

To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. See "Contacting Dell" for the telephone number to call for your region.

Contacting Dell

To contact Dell electronically, you can access the following websites:

www.dell.com

support.dell.com (technical support)

premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

Contacting Dell

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Contents Dell Photo Printer Dell Photo Print Pack 0D6605 Ordering Photo Print PacksOctober 2004 P/N 4J1412 Rev. A01 Page Contents Care and Maintenance Appendix Contents Page W . d e l l . c o m s u p p o r t . d e l l . c o m Accessing Your User’s Guide Getting StartedUnderstanding the Printer Parts Part Description 12.7 cm Loading the Photo Cartridge Setting Up Your PrinterArrows Loading the Photo PaperGetting Started Photo Quality Menu Changing Settings-Press MenuSelect Menu Items Print Options MenuPhoto Brightness Photo Display MenuPhoto Management Menu Printer Settings MenuPrints Remaining Maintenance MenuPrinting From a Memory Card Using Your PrinterPrinting Without a Computer Printing TipsInserting Memory Cards Selecting Photos to PrintPrinting a Print Order Pre-Selected Photos Choosing a Layout OptionRemoving Perforated Tabs From Prints Canceling PrintingWindows-Based Operating System Requirements Printing With a ComputerInstalling Printer Drivers and Software Printing From a ComputerTo Print Canceling Printing From a Computer Choosing a Color ModeChange the color mode Canceling Printing From the PrinterSaving and Copying Photos to Your Computer General Care of the Printer Care and MaintenanceHandling and Storing the Photo Paper and Photo Cartridge Cleaning the Paper Feed RollerTroubleshooting Setup ProblemsClick Menu → Printer Settings → Language General Problems Error MessagesClick Menu → Printer Settings → Country Reload the paper tray using no more than 20 sheets Printing ProblemsPrint is Smudged Print is TOO Dark or is Discolored Nothing Happens When YOU TRY to Print from Computer More Troubleshooting Options Transfer/communication problemsTroubleshooting Contacting Dell Automated Order-Status ServiceContacting Dell Technical AssistanceAruba AnguillaAntigua and Barbuda Argentina Buenos AiresBelgium Brussels Austria Vienna Website support.euro.dell.comBahamas BarbadosCanada North York, Ontario Cayman IslandsChile Santiago China Xiamen ColombiaCosta Rica Dominican Republic Czech Republic Prague Website support.euro.dell.comDenmark Copenhagen Website support.euro.dell.com DominicaCorporate Finland HelsinkiFrance Paris Montpellier Website support.euro.dell.com Home and Small BusinessGuatemala Germany Langen Website support.euro.dell.comGreece Website support.euro.dell.com GrenadaJamaica IndiaIreland Cherrywood Website support.euro.dell.com Italy Milan Website support.euro.dell.comKorea Seoul Japan Kawasaki Website support.jp.dell.comMalaysia Penang Latin AmericaLuxembourg Website support.euro.dell.com MacaoNetherlands Amsterdam Website support.euro.dell.com MexicoMontserrat Netherlands AntillesPoland Warsaw Website support.euro.dell.com Norway Lysaker Website support.euro.dell.comPanama PeruSouth Africa Johannesburg Website support.euro.dell.com St. LuciaSt. Vincent and the Grenadines Singapore SingaporeThailand Sweden Upplands Vasby Website support.euro.dell.comSwitzerland Geneva Website support.euro.dell.com TaiwanUruguay Trinidad/TobagoTurks and Caicos Islands Bracknell Website support.euro.dell.comVenezuela A. Austin, TexasBusiness Virgin IslandsContacting Dell Terms and Conditions of Sale AppendixSoftware Applicable Law Not For Resale or Export Governing Law What is covered by this limited warranty? What is not covered by this limited warranty?Limited Warranties and Return Policy What do I do if I need warranty service? How long does this limited warranty last?How will you fix my product? What if I purchased a service contract?May I transfer the limited warranty? What will Dell do?Total Satisfaction Return Policy U.S. Only What is covered by this limited warranty? Consumers May I transfer the limited warranty? Dell-Branded Peripheral Products Total Satisfaction Return Policy Canada OnlyDell Software and Peripherals Canada Only Third-Party Software and Peripherals ProductsLimitation and Statutory Rights GuaranteeExclusions Making a ClaimDell Photo Print Pack Limited Warranty U.S. and Canada Only Dell Photo Print Pack Limited Warranty Latin America OnlyDell Photo Print Pack Limited Warranties Regulatory Notices NOM Information Mexico Only Dell Software License AgreementLimited Warranty Government Restricted RightsGeneral Prints, and environmental conditions Printer SpecificationsAppendix Index Index