Dell 4J1412 owner manual Nothing Happens When YOU TRY to Print from Computer

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NOTHING HAPPENS WHEN YOU TRY TO PRINT (FROM COMPUTER)

•Check the USB connections from the printer to the computer (page 26).

•The computer may be transferring images. Wait a few seconds, then try again.

•Access the printer menu for your system. Remove check marks next to Pause Printing and Offline, if checked.

•Close unnecessary software applications. Disconnect then reconnect the USB cable from the printer to the computer (page 26).

•Make sure Drivers and Utilities software is installed (page 25). Install if necessary.

•Uninstall, then reinstall Drivers and Utilities software (page 25).

•Make sure your computer meets the minimum system requirements (page 25). Upgrade your system if necessary.

PRINTING IS SLOW—

NOTE: When printing a large number of prints, printing may slow down to prevent the print head from overheating.

•Make sure the printer is not placed in direct sunlight or is not operating in a high-temperature environment.

•Make sure the cooling vents are not blocked or dirty (page 13).

•Close unnecessary software applications.

•Make sure your computer meets the minimum system requirements (page 25). Upgrade your system if necessary.

UNABLE TO REMOVE PHOTO CARTRIDGE (ERROR LIGHT GLOWS STEADY.)

NOTE: The photo cartridge may lock in place if there is a paper error. Do not attempt to remove the photo cartridge without first clearing the paper error.

•Check to see if the paper tray is empty or if paper is missing perforated tabs. Reload photo paper if necessary (page 15), then try again.

•Make sure photo paper is not jammed. Clear the jam if necessary, then try again.

PHOTO PAPER RUNS OUT BEFORE THE PHOTO CARTRIDGE (OR VICE VERSA)

•Supply mismatch can result from several different situations, including:

•Scrapping of photo paper as a result of jams or other errors

•Gradual advancement of the print ribbon as a result of removing ribbon slack or clearing jams

Supply mismatch is likely to occur as you continue to use your printer. If you wish to keep your photo cartridge and photo paper supply synchronized, discard unused photo cartridge or photo paper when one or the other is fully depleted.

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Troubleshooting

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Contents Dell Photo Printer Ordering Photo Print Packs Dell Photo Print Pack 0D6605October 2004 P/N 4J1412 Rev. A01 Page Contents Care and Maintenance Appendix Contents Page W . d e l l . c o m s u p p o r t . d e l l . c o m Accessing Your User’s Guide Getting StartedUnderstanding the Printer Parts Part Description 12.7 cm Setting Up Your Printer Loading the Photo CartridgeLoading the Photo Paper ArrowsGetting Started Changing Settings-Press Menu Select Menu ItemsPrint Options Menu Photo Quality MenuPhoto Display Menu Photo BrightnessPrinter Settings Menu Photo Management MenuMaintenance Menu Prints RemainingUsing Your Printer Printing Without a ComputerPrinting Tips Printing From a Memory CardSelecting Photos to Print Inserting Memory CardsChoosing a Layout Option Printing a Print Order Pre-Selected PhotosCanceling Printing Removing Perforated Tabs From PrintsPrinting With a Computer Windows-Based Operating System RequirementsInstalling Printer Drivers and Software Printing From a ComputerTo Print Choosing a Color Mode Change the color modeCanceling Printing From the Printer Canceling Printing From a ComputerSaving and Copying Photos to Your Computer Care and Maintenance General Care of the PrinterCleaning the Paper Feed Roller Handling and Storing the Photo Paper and Photo CartridgeTroubleshooting Setup ProblemsClick Menu → Printer Settings → Language General Problems Error MessagesClick Menu → Printer Settings → Country Printing Problems Reload the paper tray using no more than 20 sheetsPrint is Smudged Print is TOO Dark or is Discolored Nothing Happens When YOU TRY to Print from Computer Transfer/communication problems More Troubleshooting OptionsTroubleshooting Automated Order-Status Service Contacting DellTechnical Assistance Contacting DellAnguilla Antigua and BarbudaArgentina Buenos Aires ArubaAustria Vienna Website support.euro.dell.com BahamasBarbados Belgium BrusselsCanada North York, Ontario Cayman IslandsChile Santiago China Xiamen ColombiaCosta Rica Czech Republic Prague Website support.euro.dell.com Denmark Copenhagen Website support.euro.dell.comDominica Dominican RepublicFinland Helsinki France Paris Montpellier Website support.euro.dell.comHome and Small Business CorporateGermany Langen Website support.euro.dell.com Greece Website support.euro.dell.comGrenada GuatemalaIndia Ireland Cherrywood Website support.euro.dell.comItaly Milan Website support.euro.dell.com JamaicaJapan Kawasaki Website support.jp.dell.com Korea SeoulLatin America Luxembourg Website support.euro.dell.comMacao Malaysia PenangMexico MontserratNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.comNorway Lysaker Website support.euro.dell.com PanamaPeru Poland Warsaw Website support.euro.dell.comSt. Lucia St. Vincent and the GrenadinesSingapore Singapore South Africa Johannesburg Website support.euro.dell.comSweden Upplands Vasby Website support.euro.dell.com Switzerland Geneva Website support.euro.dell.comTaiwan ThailandTrinidad/Tobago Turks and Caicos IslandsBracknell Website support.euro.dell.com UruguayA. Austin, Texas BusinessVirgin Islands VenezuelaContacting Dell Appendix Terms and Conditions of SaleSoftware Applicable Law Not For Resale or Export Governing Law What is covered by this limited warranty? What is not covered by this limited warranty?Limited Warranties and Return Policy How long does this limited warranty last? What do I do if I need warranty service?What if I purchased a service contract? May I transfer the limited warranty?What will Dell do? How will you fix my product?Total Satisfaction Return Policy U.S. Only What is covered by this limited warranty? Consumers May I transfer the limited warranty? Total Satisfaction Return Policy Canada Only Dell Software and Peripherals Canada OnlyThird-Party Software and Peripherals Products Dell-Branded Peripheral ProductsGuarantee ExclusionsMaking a Claim Limitation and Statutory RightsDell Photo Print Pack Limited Warranty U.S. and Canada Only Dell Photo Print Pack Limited Warranty Latin America OnlyDell Photo Print Pack Limited Warranties Regulatory Notices Dell Software License Agreement NOM Information Mexico OnlyLimited Warranty Government Restricted RightsGeneral Printer Specifications Prints, and environmental conditionsAppendix Index Index