Panasonic BM-ET330 operating instructions Problem Check item Remedy

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Problem

Check item

Remedy

Enrollment/Recognition is invalid.

Voice guidance is not heard.

None of the guide indicator and result indicator light up.

Buzzer sound is heard and all of the guide indicator and result indicator are blinking.

The ellipse symbol at the cen- tre of the guide indicator is lighting, but the iris reader does not work.

You may not have opened your eyes widely during capturing.

You may have been looking above or below the mirror.

You may have moved quickly during capturing.

Light has been reflecting on the glasses.

The contact lenses may have not been in the appropriate position.

You may have been wearing colour contact lenses.

In the following cases, the recognition/ enrollment will fail.

You have closed your eyes or not opened your eyes widely enough during capturing.

You were wearing sunglasses whose lens colour is too deep to be captured.

Smudges were on the glasses.

You were not looking at the mirror during capturing.

Your position is too near or too far from the iris reader to be captured.

The audio level of voice guidance may be set to the minimum.

The voice guidance may be set to "Mute" by the administration software.

The iris data may be being distributed to the iris reader, or the iris reader may be being reset. The operation of the iris reader will be available after waiting for a while. (In the maximum case, it takes approx. 5 minutes.)

If the iris reader still cannot be operable, the operation of the iris reader will be stopped by the settings of the administra- tion software.

The "tamper detection" mode is activated.

The iris reader may be set to the "enrollment" mode.

Refer to pp. 22, 23 to 25, and 32 to 33.

Refer to system administra- tors.

Refer to system administra- tors.

Refer to system administrators.

Refer to system administrators.

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Contents Operating Instructions English Version Important Safety Instructions Limitation of Liability Trademarks and Registered TrademarksContents Preface As a recognition iris reader for iris recognitionSupporting a common access control interface FeaturesAccess control system can be composed Built-in video surveillance cameraGeneral Safety Requirement PrecautionsTo avoid fire or personal injury Settings of this appliance are configured by the iris server Document Convention Notification about this Document External View Front ViewInternal View Rear tamper detection switchRear View Mounting hook holeConnection terminal Specifications of RS-485 Connectors for Card Reader Specifications of Alarm Output Connectors AcceptInstallation and Connections Description about the Connection ExamplePreparing the Necessary Items Notification about the Installation SitePreparation Cable PreparationKeep the Installation Space Installation Space and Recognition RangeCheck the Capturing Range Installation WallAttach the LAN cable to the LAN connector Instructions for Proper Enrollment and Recognition If you are wearing contact lensesStand where you can see the iris reader from the front side How to Position Your Eyes in the MirrorYes Hold the tilt handles at the sides of the front panel Make sure that you can see both eyes in the mirrorIf You are Wearing an Eyepatch, etc Cases of Enrollment/Recognition FailureIf you are wearing glasses/sunglasses, take them off How to Carry out EnrollmentStand Sit down in front of the iris reader Start iris image capturingResult is output Move your face so as your eyes are positioned within 50 cm How to Carry out RecognitionRecognition by an Iris Reader only 64 ft. from the iris readerDuring capturing, open your eyes widely Pass a card through the card reader Recognition by an Iris Reader and a Card ReaderVoice guidance Rejectaccept Troubleshooting When Enrollment/Recognition Becomes InvalidBefore Requesting for Repair Cases of Enrollment/Recognition FailureProblem Check item Remedy Input/Output SpecificationsGeneral FunctionStandard Accessories Osaka, Japan

BM-ET330 specifications

The Panasonic BM-ET330 is a state-of-the-art electronic message board designed to meet the modern demands of communication in various professional environments. This device seamlessly combines functionality and advanced technology, making it an ideal solution for businesses, educational institutions, and public spaces.

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