Bosch Appliances NBC-265-P Troubleshooting, LED indicators, Resolving problems, Customer service

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IP Camera 200 Series

Troubleshooting en 97

 

 

8Troubleshooting

8.1LED indicators

The camera has LEDs on the front and the rear panel that show the operating status and can indicate possible malfunctions.

Power LED

Does not light up: Camera is switched off.

Lights red: Startup in progress.

Lights green: Camera is switched on.

Flashes green: Video connection established.

Flashes red: Camera is faulty, for example, following failed firmware upload.

8.2Resolving problems

The following table is intended to help identify the causes of malfunctions and correct them when possible.

Malfunction

Possible causes

Solution

 

 

 

No image

Faulty cable connections.

Check all cables, plugs,

transmission to

 

contacts and

remote location.

 

connections.

 

 

Check the iris setting.

 

 

 

No connection

The unit's configuration.

Check all configuration

established, no

 

parameters.

image transmission.

 

 

Faulty installation.

Check all cables, plugs,

 

 

contacts and

 

 

connections.

 

 

 

8.3Customer service

If a fault cannot be resolved, please contact your supplier or system integrator, or contact Bosch Security Systems Customer Service directly.

The Installer should write down all information regarding the unit so that it can be referenced for warranty or repair. The

Bosch Security Systems

Installation and Operation Manual

AR18-10-B012 v1.5 2011.01

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Contents IP Camera 200 Series Page Table of Contents Advanced Mode Basic ModeOperation via the browser TroubleshootingTechnical Data 101 MaintenanceSafety precautions SafetyImportant safety instructions FCC & Ices Information FCC & Ices complianceBosch notices UL certificationDisclaimer More informationCopyrights En Safety IP Camera 200 Series Introduction FeaturesCD ROM UnpackingSD card InstallationMounting a camera Mounting the cameraIP Camera 200 Series Installation en Network connection Network and power connectorDC power connection Power connectionFunction Pin Socket I/O connectorAudio connectors Audio connectorsReset button Resetting the cameraSystem requirements Browser connectionEstablishing the connection Protected network Password protection in cameraLivepage Connection establishedEn Browser connection IP Camera 200 Series Basic Mode menu tree Basic ModeSaving changes Password Device AccessPassword Camera nameDate/Time Confirm passwordDevice date, time and zone Network Click Set and RebootIP address Subnet maskAudio EncoderRecording System OverviewEn Basic Mode IP Camera 200 Series Advanced Mode menu tree Advanced ModeIdentification GeneralCamera ID Camera namePassword Date format Date/TimeDevice date / Device time Device time zoneTime server IP address Display StampingTime server type Camera name stampingAlarm message Alarm mode stampingTime stamping Display millisecondsAppearance Web InterfaceWebsite language Company logoLivepage Functions Logging Camera Picture SettingsDefault AR18-10-B012 v1.5 Profile name Profile ConfigurationTarget bit rate Maximum bit rateExpert Settings Video resolution4CIF/D1 720pDefault Encoder Streams Audio Camera LED Installer MenuMirror image Flip imageRecording Device manager Storage ManagementRecording media ISCSI MediaActivating and Configuring Storage Media Deactivating Storage Media Formatting Storage MediaRecording Profiles Stream profile settingsRecording includes Standard recordingAlarm recording Retention Time Weekdays Recording SchedulerHolidays Profile names Recording StatusActivate recording Recording statusAlarm Connections AlarmVideo transmission Select 10 in the Number of destination IP address list boxStream Remote portSSL encryption DecoderAuto-connect AudioVideo Content Analyses VCA Aggregation time s VCA configuration- ProfilesMotion detector Analysis typeSensitivity Debounce time 1 s Minimum object sizeSelecting the area Tamper detectionGlobal change slider Trigger delay sGlobal change Scene too brightScene too noisy Scene too darkReference check Appearing edges Deleting Holidays VCA configuration ScheduledIP Camera 200 Series Advanced Mode en Delay s VCA configuration Event triggeredTrigger Trigger activeAudio alarm Audio AlarmSignal Ranges NameAlarm E-Mail Sender name Destination addressTest e-mail Interfaces Alarm inputRelay Relay name Relay followsTrigger relay Automatic IP assignment Network AccessDetails Video transmission DNS server addressHttp browser port Https browser portEnable DynDNS Interface mode ETHRCP+ port Telnet supportUser name Host nameForce registration now StatusAdvanced AuthenticationSnmp host address / 2. Snmp host address Snmp trapsRtsp port MulticastUPnP TCP metadata inputMulticast Address EnablePort StreamingFTP Posting Maintenance ServiceFirmware SSL certificate ConfigurationSystem Overview Maintenance logLivepage Operation via the browserProcessor load Image selection System Log / Event Log Digital I/ORecording video sequences Saving snapshotsRunning recording program Audio communicationIP Camera 200 Series Operation via the browser en Controlling playback RecordingsSelecting Recordings Export to FTPBookmarks Slide controlEn Operation via the browser IP Camera 200 Series LED indicators TroubleshootingResolving problems Customer serviceEn Troubleshooting IP Camera 200 Series Repairs MaintenanceTransfer and disposal En Maintenance IP Camera 200 Series Specifications Technical DataEn Technical DataIP Camera 200 Series Accessories DimensionsEn Technical Data IP Camera 200 Series Page Bosch Security Systems