Axis Communications P3384-V Access the Product, Access from a Browser, Access from the Internet

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AXIS P3384–V Fixed Dome Network Camera

Access the Product

Access the Product

To install the Axis product, refer to the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications on page 62.

To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.

Note

QuickTimeTM is also supported for viewing H.264 streams and for audio.

If your computer restricts the use of additional software components, the product can be configured to use a Java applet for viewing Motion JPEG.

Access from a Browser

1.Start a browser (Internet Explorer, Firefox, Safari).

2.Enter the IP address or host name of the Axis product in the browser’s Location/Address field. To access the product from a Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup

3.Enter your user name and password. If this is the first time the product is accessed, the root password must first be configured. For instructions, see Set the Root Password on page 8 .

4.The product’s Live View page opens in your browser.

Note

The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page.

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.

For more information, see NAT traversal (port mapping) for IPv4 on page 50. See also AXIS Internet Dynamic DNS Service at www.axiscam.net

For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup

Set the Root Password

To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.

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Contents Axis P3384-V Fixed Dome Network Camera About this Document Legal ConsiderationsLiability Intellectual Property RightsSupport Learn MoreTable of Contents Axis P3384-V Fixed Dome Network CameraReset to Factory Default Settings Connectors Performance ConsiderationsConnectors and Buttons Network ConnectorConnector Hardware OverviewLED Indicators Audio ConnectorSD Card Slot Control ButtonAccess the Product Access from a BrowserAccess from the Internet Set the Root PasswordSet Power Line Frequency Live ViewControls on the Live View Click Use HttpsGo to Setup Events Axis Media Control viewer toolbarManual Trigger To show the manual trigger buttons in the Live ViewPTZ Controls AMC Audio ControlsAxis P3384-V Fixed Dome Network Camera Axis Media Control AMC How to Stream H.264Media Streams Alternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAccess Audio Streams Java applet supports simplex audio with G.711 encodingSet Up the Product Basic SetupClick Save to apply the new settings Video and AudioVideo Stream ImageStream Profiles MjpegCamera Settings Lightfinder ModeImage Appearance White BalanceExposure Settings Iris adjustmentShutter & Gain Set Shutter toSelect an Aspect ratio and a Video stream resolution View AreaOverlay Go to Video & Audio View AreaGo to Video & Audio Overlay Image Privacy MaskOverlay Image Audio Settings When satisfied, click Enable iris to enable the irisFocus & Zoom Audio ModesAudio Input Audio OutputAudio Clips Configure the Live View Default Viewer for BrowsersViewer Settings Browser Viewer DescriptionGo to Setup Live View Config User Defined LinksOutput Buttons For more information about I/O ports, see I/O Ports onPreset Positions PTZ Pan Tilt ZoomGuard Tour AdvancedOperator Same as administrator but with lower priority Control QueueDetectors Camera TamperingMotion Detection Go to Detectors Camera TamperingSet Up Motion Detection Windows Motion Detection ParametersAudio Detection Go to Detectors Audio DetectionInstall Application Go to Setup ApplicationsApplications Application LicensesAxis P3384-V Fixed Dome Network Camera Set Up Action Rules EventsTriggers Go to Events Action Rules and click AddInput Signal HardwareStorage SystemAdd Recipients ActionsRecipient Types PTZ ControlRecipient Use with action Set Up Email RecipientsCreate Schedules Go to Events Recurrences and click Add Set Up RecurrencesGo to Events Schedules and click Add Recordings Find RecordingsPlay Recording Go to Recordings ListExport Video Clip Recording ListContinuous Recording Go to Recordings ContinuousLanguages System Options SecurityUsers IP Address FilterCA Certificate IeeeCertificates Go to Setup System Options Security Certificates Click Install certificate and upload the certificateDate & Time CertificatesBasic TCP/IP Settings NetworkAxis Internet Dynamic DNS Service Linux/Unix syntaxLinux/Unix example Axis Video Hosting System AvhsAdvanced TCP/IP Settings DNS ConfigurationNTP Configuration Host Name ConfigurationHttps NAT traversal port mapping for IPv4QoS Quality of Service SocksStorage UPnPTMRTP/H.264 BonjourNetwork Share Mount and Unmount SD CardFormat SD Card To add a network shareMaintenance Ports & DevicesPorts Port StatusSupport Support OverviewSystem Overview Logs & ReportsFile Upload Reset to Factory Default SettingsPlain Config Troubleshooting Upgrade the FirmwareFirmware To upgrade the product’s firmware Check the FirmwareEmergency Recovery Procedure Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Product cannot be accessed from a browserBasic Product is accessible locally but not externallyProblems with streaming H.264 Status and Network indicator LEDs are flashing red rapidly Video and image problems, generalSetup Video & Audio Camera Settings SettingsVideo cannot be recorded Technical Specifications Function/group Specifications Network Security InstallationMaintenance SupportedFunction/group Specifications General Casing PowerConnectors DimensionsConnectors Function Pin SpecificationsAudio Output Performance ConsiderationsAudio Input M2.13