Axis Communications P3384-V user manual Video cannot be recorded

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AXIS P3384–V Fixed Dome Network Camera

Troubleshooting

Video cannot be recorded

SD card cannot be mounted

Check that the SD card is not write protected (that is, read only).

Reformat the SD card and then click Mount.

NOTICE

Formatting the card will remove all content, including all recordings, from the SD card.

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Contents Axis P3384-V Fixed Dome Network Camera Legal Considerations About this DocumentLiability Intellectual Property RightsLearn More SupportAxis P3384-V Fixed Dome Network Camera Table of ContentsConnectors Performance Considerations Reset to Factory Default SettingsNetwork Connector Connectors and ButtonsConnector Hardware OverviewAudio Connector LED IndicatorsSD Card Slot Control ButtonAccess from a Browser Access the ProductAccess from the Internet Set the Root PasswordLive View Set Power Line FrequencyControls on the Live View Click Use HttpsAxis Media Control viewer toolbar Go to Setup EventsManual Trigger To show the manual trigger buttons in the Live ViewAMC Audio Controls PTZ ControlsAxis P3384-V Fixed Dome Network Camera Media Streams How to Stream H.264Axis Media Control AMC QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamJava applet supports simplex audio with G.711 encoding Access Audio StreamsBasic Setup Set Up the ProductVideo and Audio Click Save to apply the new settingsVideo Stream ImageMjpeg Stream ProfilesLightfinder Mode Camera SettingsImage Appearance White BalanceIris adjustment Exposure SettingsShutter & Gain Set Shutter toView Area Select an Aspect ratio and a Video stream resolutionOverlay Go to Video & Audio View AreaOverlay Image Privacy MaskGo to Video & Audio Overlay Image When satisfied, click Enable iris to enable the iris Audio SettingsFocus & Zoom Audio ModesAudio Output Audio InputAudio Clips Default Viewer for Browsers Configure the Live ViewViewer Settings Browser Viewer DescriptionUser Defined Links Go to Setup Live View ConfigOutput Buttons For more information about I/O ports, see I/O Ports onPTZ Pan Tilt Zoom Preset PositionsGuard Tour AdvancedControl Queue Operator Same as administrator but with lower priorityCamera Tampering DetectorsMotion Detection Go to Detectors Camera TamperingMotion Detection Parameters Set Up Motion Detection WindowsGo to Detectors Audio Detection Audio DetectionGo to Setup Applications Install ApplicationApplications Application LicensesAxis P3384-V Fixed Dome Network Camera Events Set Up Action RulesTriggers Go to Events Action Rules and click AddHardware Input SignalStorage SystemActions Add RecipientsRecipient Types PTZ ControlCreate Schedules Set Up Email RecipientsRecipient Use with action Go to Events Schedules and click Add Set Up RecurrencesGo to Events Recurrences and click Add Find Recordings RecordingsPlay Recording Go to Recordings ListRecording List Export Video ClipGo to Recordings Continuous Continuous RecordingLanguages Security System OptionsUsers IP Address FilterCertificates IeeeCA Certificate Click Install certificate and upload the certificate Go to Setup System Options Security CertificatesDate & Time CertificatesNetwork Basic TCP/IP SettingsLinux/Unix syntax Axis Internet Dynamic DNS ServiceLinux/Unix example Axis Video Hosting System AvhsDNS Configuration Advanced TCP/IP SettingsNTP Configuration Host Name ConfigurationNAT traversal port mapping for IPv4 HttpsSocks QoS Quality of ServiceUPnPTM StorageRTP/H.264 BonjourMount and Unmount SD Card Network ShareFormat SD Card To add a network sharePorts & Devices MaintenancePorts Port StatusSupport Overview SupportSystem Overview Logs & ReportsPlain Config Reset to Factory Default SettingsFile Upload Upgrade the Firmware TroubleshootingFirmware To upgrade the product’s firmware Check the FirmwareSymptoms, Possible Causes and Remedial Actions Emergency Recovery ProcedureProblems setting the IP address Product cannot be accessed from a browserProblems with streaming H.264 Product is accessible locally but not externallyBasic Video and image problems, general Status and Network indicator LEDs are flashing red rapidlySetup Video & Audio Camera Settings SettingsVideo cannot be recorded Technical Specifications Installation Function/group Specifications Network SecurityMaintenance SupportedPower Function/group Specifications General CasingConnectors DimensionsFunction Pin Specifications ConnectorsAudio Input Performance ConsiderationsAudio Output M2.13