Axis Communications M5013 user manual Storage and disk management problems

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AXIS M5013 PTZ Dome Network Camera

Troubleshooting

Storage and disk management problems

Video cannot be recorded	Check that the SD card is not write protected (that is, read only).
SD card cannot be mounted	Reformat the SD card and then click Mount.

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Contents Axis M5013 PTZ Dome Network Camera Intellectual Property Rights About this documentLiability Equipment ModiﬁcationsTable of Contents Axis M5013 PTZ Dome Network CameraHardware overview ConnectorsHardware overview Maintenance LED indicatorsColor Indication Accessing the product Accessing the productAccess from a browser Network TCP/IP Advanced Access from the InternetSet the root password Click Create self-signed certiﬁcateSet Power Line Frequency Live ViewPTZ Controls Controls on the Live ViewAxis Media Control viewer toolbar AMC Audio controlsAxis M5013 PTZ Dome Network Camera Media streams How to stream H.264Media streams Axis Media Control AMCAlternative methods of accessing the video stream Accessing audio streams Setting up the product Setting up the productBasic Setup Video Stream Video and AudioVideo and Audio Pixel CounterImage Camera SettingsStream Proﬁles 264Audio Settings OverlayG711 G726 Live View Conﬁg Default viewer for browsersLive View Conﬁg Browser Viewer DescriptionViewer Settings User Deﬁned LinksPTZ Pan Tilt Zoom Preset PositionsPTZ Pan Tilt Zoom Osdi ZonesLimits AdvancedControl Queue ControlsDetectors Set up motion detectionDetectors Motion DetectionAudio detection Applications ApplicationsEvents EventsConvert Event Types to Action Rules Setting Up an Action RuleGo to Events Action Rules and click Add Schedules RecipientsRecurrences Axis M5013 PTZ Dome Network Camera Recording List RecordingsRecordings Continuous recordingAxis M5013 PTZ Dome Network Camera Security System OptionsSystem Options UsersIeee Date & TimeAudio Support IPv4 Address Conﬁguration Basic TCP/IP SettingsNetwork IPv6 Address ConﬁgurationAdvanced TCP/IP Settings Link-Local IPv4 Address NAT traversal port mapping for IPv4QoS Quality of Service Smtp emailRTP/H.264 StorageUPnPTM BonjourNetwork Share MaintenanceGo to System Options Storage Click Network Share System Overview SupportSupport Overview Logs & ReportsFile Upload Reset to factory default settingsPlain Conﬁg Emergency recovery procedure TroubleshootingTroubleshooting Checking the ﬁrmwareProblems setting the IP address Symptoms, possible causes and remedial actionsProduct cannot be accessed from a browser Product is accessible locally but not externally Problems with the H.264 formatProblems uploading ﬁles Video and image problems, generalSetup Video & Audio Camera Settings No images displayed on webStorage and disk management problems Technical Speciﬁcations Technical SpeciﬁcationsMaintenance General Casing Alarm triggersInstallation PowerPerformance considerations M3.3