Bosch Appliances VG4 manual Pre-production Firmware Versions All Models

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AutoDome Modular Camera SystemTroubleshooting en 31

3

 

Troubleshooting

 

 

This section provides information for issues that may arise during the upgrade process of a

 

 

VG4 100, 200, 300, and a 500i Series AutoDome with or without the IP Communications mod-

 

 

ule.

 

3.1

 

Pre-production Firmware Versions (All Models)

 

 

 

 

!

CAUTION! There is an increased risk when updating pre-production units. Possible hardware/

 

software combinations may cause the firmware upgrade to fail.

 

 

 

 

 

 

 

 

If you attempt to upgrade a pre-production unit, refer to the normal upgrade instructions

 

 

EXCEPT that each upgrade MUST be done in the following order:

 

 

1.

Upgrade the IP Communications module first, if applicable, with the Vip_x_app1.fw file.

 

 

2. Upgrade the boot files:

 

 

 

SCBootApp.g4i, for 200, 300, and 500i Series AutoDomes.

 

 

 

VCA_boot.g4i, for 500i Series AutoDomes.

 

 

3.

Upgrade the System Controller using the SCMain.G4i file.

 

 

4.

Upgrade the 500i Series AutoDomes, if applicable, using the VCA_App.g4i file.

3.2

 

VG4 Series Firmware Version Identification

 

 

Each service pack contains a version of the files in the illustration below. The version number

 

 

of the Service Pack is sequential, but the versions of the firmware modules included in the

 

 

service pack varies. Although all files are included in a service pack, only a few of these files

are upgraded with each service pack release.

To display the current versions of the VG4 firmware files:

Issue the ON-66-ENTER command twice, in quick succession.

The AutoDome displays the current firmware levels for the AutoDome files. Compare these version numbers to the latest versions identified in the Release Notes, included with the Service Pack to determine if the VG4 requires an upgrade.

Figure 3.1 VG4 Firmware File Version On-screen Display

Bosch Security Systems, Inc.

Firmware Update Manual

F.01U.097.269 1.06 2011.09

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Contents AutoDome Modular Camera System Page Table of Contents Iv en Table of Contents AutoDome Modular Camera System Determining the IP Communications Module 1VG4 Firmware Updates via a TCP/IP NetworkHardware Version IP Communications Module Firmware Version 2Upgrading the IP AutoDomeTo determine the IP Communications Module Release Firmware Version Release Date Upgrading the VG4 100 Series AutoDomeDetermining Minimum Requirements 200, 300, 500i Series Supporting Software RequirementsSelecting the Service Pack Select Settings link Beginning the Firmware Update ProcessUpdating VG4 100 Series IP AutoDome Firmware Service Settings Maintenance optionFile Name AutoDome Series/Module Function Updating VG4 200, 300 or 500i Series IP AutoDome FirmwareOrder to Upload Files Selecting and Uploading Firmware Files With. See .4.2 Selecting the Service Pack,Select a Firmware file to upload Symbol DescriptionUpload progress bar 10 Language folder Alternate Language OptionExit the Language menu and then the Main menu Changing the VG4 AutoDome OSD LanguageVG4 Firmware Updates via the Ctfid Determining Minimum Requirements Upgrading the VG4 200 or 300 Series AutoDome3Hardware Connections 2Selecting the Service PackSystem Controller Main Start with Service Pack Release Date 2Serial Connections 1Bilinx ConnectionsLaunching with a Bilinx Connection Launching the Ctfid SoftwareCtfid Detect Device Screen Launching with a RS232/RS485 Serial ConnectionDownloading AutoDome Device Settings Uploading VG4 AutoDome Firmware Files Uploading a VG4 100 Series AutoDome Service Pack10 Select VG4 100 Series Firmware Image File Uploading a VG4 200 or VG4 300 Series AutoDome Service PackMust start with. See .2.2 Selecting the Service Pack, on 12 Choose a Service Pack 5Updating the SC Boot file14 Service Pack subcomponents 15 Firmware Update Warning Updating the SC Main Files 17 Successful SCBoot Upgrade19 Firmware upgrade warning Click OK to complete the upgrade process 22 Select Language folder Additional Language OptionFrom the Ctfid Main window VG4 Series Firmware Version Identification Pre-production Firmware Versions All ModelsMicrosoft Internet Explorer version Web Browser IssuesVG4 AutoDome with an IP Communications Module Module Name FilenameVCA App File Fails Upload IP Firmware Update Error3IP Firmware Upgrade Fails Ctfid does not Connect Upgrading Firmware with the CtfidSerial RS232 or RS485 4Firmware Upgrade via Ctfid Fails5Auto Tracker Does not Activate with on 78 Enter Page USA