Bosch Appliances manual VG4 AutoDome with an IP Communications Module, Web Browser Issues

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32 en TroubleshootingAutoDome Modular Camera System

Ref.

Module Name

Filename

 

 

 

1

System Controller (SC)

SCMain.G4i

 

 

 

2

AutoTracker/Motion Detection (500 series only)

VCA_app.g4i

 

Video Content Analysis

 

 

 

 

3

System Controller (SC) Boot

SCBootApp.G4i

 

 

 

4

Field Programmable Gate Array (200/300 series)

FPGA_SC.G4i

 

 

 

 

Field Programmable Gate Array (500 series)

FPGA_VCA.G4i

 

 

 

5

Custom Language Table

Czech_Lang_01.01.00.02.G4i

 

 

 

 

 

Russian_Lang_01.01.00.02.G4i

 

 

 

6

VCA Boot (500 series only)

VCA_boot.G4i

 

 

 

7

IP-Panel (Ethernet Comms module only)

vip_x_app1.fw

 

 

 

3.3

VG4 AutoDome with an IP Communications Module

 

This section offers suggestions if a firmware upgrade fails in a 100, 200, 300, and 500i Series

 

AutoDome that contains an IP Communications module.

3.3.1

Web Browser Issues

 

The browser displayed video correctly before the upgrade, but is no longer streams after com-

 

pleting the upgrade process. Do a manual refresh of the LivePage. If this does not work, check

 

to ensure the following:

Microsoft® Internet Explorer® version

You must use Internet Explorer version 6.0 or higher with the 2.50 release level of the Bosch IP firmware. Internet Explorer version 5.0 worked with the Bosch IP firmware version 2.00.

Bosch MPEG ActiveX version

Compare the Bosch MPEG ActiveX version number, displayed in the Internet Explorer information bar, to the latest version available on the VG4 CD, in the Install directory, or at the Bosch Security Systems Web site (www.boschsecurity.us).

Java version

Microsoft Java is not longer supported. Install the latest Sun Java VM available on the VG4 CD, in the Tools directory, or at the Bosch Security Systems Web site (www.boschsecurity.us).

DirectX version

The version of DirectX must be 9.0c or higher. Install the latest version, which is available on the VG4 CD, in the Tools directory, or at the Bosch Security Systems Web site (www.boschsecurity.us).

F.01U.097.269 1.06 2011.09

Firmware Update Manual

Bosch Security Systems, Inc.

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Contents AutoDome Modular Camera System Page Table of Contents Iv en Table of Contents AutoDome Modular Camera System 1VG4 Firmware Updates via a TCP/IP Network Determining the IP Communications Module2Upgrading the IP AutoDome To determine the IP Communications ModuleHardware Version IP Communications Module Firmware Version Upgrading the VG4 100 Series AutoDome Determining Minimum Requirements 200, 300, 500i SeriesSupporting Software Requirements Release Firmware Version Release DateSelecting the Service Pack Beginning the Firmware Update Process Select Settings linkService Settings Maintenance option Updating VG4 100 Series IP AutoDome FirmwareUpdating VG4 200, 300 or 500i Series IP AutoDome Firmware Order to Upload FilesFile Name AutoDome Series/Module Function With. See .4.2 Selecting the Service Pack, Selecting and Uploading Firmware FilesSymbol Description Select a Firmware file to uploadUpload progress bar Alternate Language Option 10 Language folderChanging the VG4 AutoDome OSD Language Exit the Language menu and then the Main menuVG4 Firmware Updates via the Ctfid Upgrading the VG4 200 or 300 Series AutoDome Determining Minimum Requirements2Selecting the Service Pack System Controller Main Start with Service Pack Release Date3Hardware Connections 1Bilinx Connections 2Serial ConnectionsLaunching the Ctfid Software Launching with a Bilinx ConnectionLaunching with a RS232/RS485 Serial Connection Ctfid Detect Device ScreenDownloading AutoDome Device Settings Uploading a VG4 100 Series AutoDome Service Pack Uploading VG4 AutoDome Firmware FilesUploading a VG4 200 or VG4 300 Series AutoDome Service Pack 10 Select VG4 100 Series Firmware Image FileMust start with. See .2.2 Selecting the Service Pack, on 5Updating the SC Boot file 12 Choose a Service Pack14 Service Pack subcomponents 15 Firmware Update Warning 17 Successful SCBoot Upgrade Updating the SC Main Files19 Firmware upgrade warning Click OK to complete the upgrade process Additional Language Option 22 Select Language folderFrom the Ctfid Main window Pre-production Firmware Versions All Models VG4 Series Firmware Version IdentificationWeb Browser Issues VG4 AutoDome with an IP Communications ModuleModule Name Filename Microsoft Internet Explorer versionIP Firmware Update Error 3IP Firmware Upgrade FailsVCA App File Fails Upload Upgrading Firmware with the Ctfid Ctfid does not Connect4Firmware Upgrade via Ctfid Fails Serial RS232 or RS4855Auto Tracker Does not Activate with on 78 Enter Page USA