Bosch Appliances VG4 manual Serial RS232 or RS485, 4Firmware Upgrade via Ctfid Fails

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AutoDome Modular Camera System

Troubleshooting en 35

 

 

3.4.2BILINX

Ensure that only one BILINX device is connected to the PC. For example, only one VP-USB may be connected to a PC at one time. In addition, disconnect the video output from the AutoDome from any other BILINX controller during a firmware upgrade.

Confirm that all connections are correct and that the maximum recommended distance has not been exceeded.

Confirm that there is a direct coax connection to the dome. BILINX cannot be transmitted through fiber without special fiber modules. BILINX also cannot be passed through analog distribution amplifiers, with the exception to the Bosch LTC 5231/90 and

LTC 5234/90.

Confirm that the coax signal is correctly terminated with only one 75 ohm load.

3.4.3

Serial (RS232 or RS485)

 

– Ensure that the CPU switch is set to the correct format. The factory default setting is

 

RS485. Refer to the AutoDome Modular Camera System Installation Manual for more

 

information.

 

– Confirm that the correct COM port was selected and that the cable is connected firmly to

 

the DB9 connector.

 

– Ensure that all connections are correct and that the maximum recommended distance

 

has not been exceeded.

 

– Ensure that the RS232 GROUND connection has been used.

 

– If using RS485, ensure that the termination resistor has been installed.

 

– Ensure the AutoDome AutoBaud is turned on.

3.4.4Firmware Upgrade via CTFID Fails

Try to repeat the upgrade a second time. If the upgrade continues to fail, contact Bosch tech- nical support.

Bosch Security Systems, Inc.

Firmware Update Manual

F.01U.097.269 1.06 2011.09

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Contents AutoDome Modular Camera System Page Table of Contents Iv en Table of Contents AutoDome Modular Camera System Determining the IP Communications Module 1VG4 Firmware Updates via a TCP/IP Network2Upgrading the IP AutoDome To determine the IP Communications ModuleHardware Version IP Communications Module Firmware Version Release Firmware Version Release Date Upgrading the VG4 100 Series AutoDomeDetermining Minimum Requirements 200, 300, 500i Series Supporting Software RequirementsSelecting the Service Pack Select Settings link Beginning the Firmware Update ProcessUpdating VG4 100 Series IP AutoDome Firmware Service Settings Maintenance optionUpdating VG4 200, 300 or 500i Series IP AutoDome Firmware Order to Upload FilesFile Name AutoDome Series/Module Function Selecting and Uploading Firmware Files With. See .4.2 Selecting the Service Pack,Select a Firmware file to upload Symbol DescriptionUpload progress bar 10 Language folder Alternate Language OptionExit the Language menu and then the Main menu Changing the VG4 AutoDome OSD LanguageVG4 Firmware Updates via the Ctfid Determining Minimum Requirements Upgrading the VG4 200 or 300 Series AutoDome2Selecting the Service Pack System Controller Main Start with Service Pack Release Date3Hardware Connections 2Serial Connections 1Bilinx ConnectionsLaunching with a Bilinx Connection Launching the Ctfid SoftwareCtfid Detect Device Screen Launching with a RS232/RS485 Serial ConnectionDownloading AutoDome Device Settings Uploading VG4 AutoDome Firmware Files Uploading a VG4 100 Series AutoDome Service Pack10 Select VG4 100 Series Firmware Image File Uploading a VG4 200 or VG4 300 Series AutoDome Service PackMust start with. See .2.2 Selecting the Service Pack, on 12 Choose a Service Pack 5Updating the SC Boot file14 Service Pack subcomponents 15 Firmware Update Warning Updating the SC Main Files 17 Successful SCBoot Upgrade19 Firmware upgrade warning Click OK to complete the upgrade process 22 Select Language folder Additional Language OptionFrom the Ctfid Main window VG4 Series Firmware Version Identification Pre-production Firmware Versions All ModelsMicrosoft Internet Explorer version Web Browser IssuesVG4 AutoDome with an IP Communications Module Module Name FilenameIP Firmware Update Error 3IP Firmware Upgrade FailsVCA App File Fails Upload Ctfid does not Connect Upgrading Firmware with the CtfidSerial RS232 or RS485 4Firmware Upgrade via Ctfid Fails5Auto Tracker Does not Activate with on 78 Enter Page USA