Bosch Appliances VG4 manual Iv en Table of Contents AutoDome Modular Camera System

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iv en Table of Contents

AutoDome Modular Camera System

3

Troubleshooting

31

3.1

Pre-production Firmware Versions (All Models)

31

3.2

VG4 Series Firmware Version Identification

31

3.3

VG4 AutoDome with an IP Communications Module

32

3.3.1

Web Browser Issues

32

3.3.2

IP Firmware Update Error

33

3.3.3

IP Firmware Upgrade Fails

33

3.3.4

VCA App File Fails Upload

33

3.4

Upgrading Firmware with the CTFID

34

3.4.1

CTFID does not Connect

34

3.4.2

BILINX

35

3.4.3

Serial (RS232 or RS485)

35

3.4.4

Firmware Upgrade via CTFID Fails

35

3.5

Auto Tracker Does not Activate with ON 78 ENTER

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F.01U.097.269 1.06 2011.09

Firmware Update Manual

Bosch Security Systems, Inc.

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Contents AutoDome Modular Camera System Page Table of Contents Iv en Table of Contents AutoDome Modular Camera System 1VG4 Firmware Updates via a TCP/IP Network Determining the IP Communications ModuleTo determine the IP Communications Module 2Upgrading the IP AutoDomeHardware Version IP Communications Module Firmware Version Upgrading the VG4 100 Series AutoDome Determining Minimum Requirements 200, 300, 500i SeriesSupporting Software Requirements Release Firmware Version Release DateSelecting the Service Pack Beginning the Firmware Update Process Select Settings linkService Settings Maintenance option Updating VG4 100 Series IP AutoDome FirmwareOrder to Upload Files Updating VG4 200, 300 or 500i Series IP AutoDome FirmwareFile Name AutoDome Series/Module Function With. See .4.2 Selecting the Service Pack, Selecting and Uploading Firmware FilesSymbol Description Select a Firmware file to uploadUpload progress bar Alternate Language Option 10 Language folderChanging the VG4 AutoDome OSD Language Exit the Language menu and then the Main menuVG4 Firmware Updates via the Ctfid Upgrading the VG4 200 or 300 Series AutoDome Determining Minimum RequirementsSystem Controller Main Start with Service Pack Release Date 2Selecting the Service Pack3Hardware Connections 1Bilinx Connections 2Serial ConnectionsLaunching the Ctfid Software Launching with a Bilinx ConnectionLaunching with a RS232/RS485 Serial Connection Ctfid Detect Device ScreenDownloading AutoDome Device Settings Uploading a VG4 100 Series AutoDome Service Pack Uploading VG4 AutoDome Firmware FilesUploading a VG4 200 or VG4 300 Series AutoDome Service Pack 10 Select VG4 100 Series Firmware Image FileMust start with. See .2.2 Selecting the Service Pack, on 5Updating the SC Boot file 12 Choose a Service Pack14 Service Pack subcomponents 15 Firmware Update Warning 17 Successful SCBoot Upgrade Updating the SC Main Files19 Firmware upgrade warning Click OK to complete the upgrade process Additional Language Option 22 Select Language folderFrom the Ctfid Main window Pre-production Firmware Versions All Models VG4 Series Firmware Version IdentificationWeb Browser Issues VG4 AutoDome with an IP Communications ModuleModule Name Filename Microsoft Internet Explorer version3IP Firmware Upgrade Fails IP Firmware Update ErrorVCA App File Fails Upload Upgrading Firmware with the Ctfid Ctfid does not Connect4Firmware Upgrade via Ctfid Fails Serial RS232 or RS4855Auto Tracker Does not Activate with on 78 Enter Page USA