Panasonic WV-NS954, WV-NW964 manual Symptom

Page 69

Symptom

Cannot access from the browser.

Cannot obtain images on the SD memory card.

No image is displayed.

Images are displayed blurry.

Cause/solution

Is the same IP address provided to other devices? Are there contradictions between the address and the network subnet to be accessed?

<When the camera and the PC are connected in the same subnet>

Are the IP addresses of the camera and the PC set in a common subnet? Or is "Use Proxy Server" for the settings of the browser checked?

When accessing the camera in the same subnet, it is recommended to enter the address of the camera in the "Don’t Use Proxy For These Addresses" box.

<When the camera and the PC are connected in the different subnet>

Is the IP address of the default gateway set for the camera correct?

Is "Allow" selected for "FTP access" on the [Network] tab of "Network setup" page?

If not, select "Allow".

Is the entered password correct?

Restart the web browser and enter the password again.

Access to the SD memory card may be failed. Restart the browser and retry to obtain images.

Is the viewer software installed on a PC? Install the viewer software on a PC.

Is the version of DirectX 9.0c or later? Check the version of DirectX as follows.

1.Select "Run…" from the start menu of Windows®.

2.Enter "dxdiag" in the displayed dialog box and click the [OK] button.

If the version of DirectX is older than 9.0c, upgrade it.

Is there dust or dirt on the lens?

Check if there is dust or dirt on the lens.

Is the focus adjusted correctly?

Adjust the focus correctly by clicking the focus but- tons.

Reference

pages

54

14

14

3, 9

Installation

Guide

Operation

Instructions

69

Image 69
Contents WV-NW964 Contents About these operating instructions Trademarks and registered trademarksViewer software Step How to display the setup menuHow to operate the setup menu About the setup menu window Schedule setup button Network setup buttonMaintenance button 3SetupConfigure the basic settings Basic Configure the basic settings of the camera Basic setupDefault Real time Alarm status update modeAlarm status port Default onConfigure the settings relating to the NTP server NTP SD memory card setup SD memory card information Page Step Image capture size Qvga Image capture size VGAAlarm Configure the settings relating to the logs LOGFTP error ManualOFF SD memory Save trigger Overwrite Save logs Card LOG tab SD memory card tab Logs and associated imagesSave logs Card SD memoryDefault VGA Image quality Jpeg setupDefault 5 fps Refresh interval JpegMPEG-4 setup Default Multicast address Default Unicast port2 AudioDefault Multicast TTL Available value 1 DefaultDefault 1 min Image Hold Default OFF Camera title on screen 0-9, A-ZCamera title on screen Home positionStabilizer Pan·Tilt degree/Zoom ratio displayTilt Angle Preset Position Image AdjustAuto Pan PatrolAbout SUPER-D 3 Super Dynamic function Super DynamicDefault on High Sensitivity up Default AutoBlack & white mode Default High Wait timeDefault High Chroma gain level Default ATW1Red Gain Blue GainSet mask areas Edit the settings of the registered preset position Register the preset positionPosition No Auto pan PositionGO button Number of patrol patternLearn patrol pattern Privacy zone Zone settingMode Zone selectAudio mode Configure the settings relating to audio AudioDefault 32 kbps Audio bit rateDefault Middle Mic input interval Camera to PC Mic input volume Camera to PCDefault 40 msec Audio output volume PC to CameraConfigures the multi-screen settings Multi-screen setup IP addressNumber of characters for the IP address 1 Configure the alarm settings Alarm setup Configure the settings relating to the alarm AlarmAlarm setup Camera motion on alarm Command alarm Originating port numberAvailable port number 1 Configure the settings relating to the alarm image Alarm image setupDefault OFF Command alarm Alarm image FTP transmission To FTP setupPost alarm Transmission interval Default 1 fps Number of imagesConfigure the settings relating to the alarm out terminal Alarm output terminal setupAUX name Set the VMD areas VMD area Status Default OFF Detection sensitivitySet the VMD areas for each preset position Default Middle Delete the VMD area set for the designated preset positionMail notification setup Configure the settings relating to Panasonic alarm protocol Panasonic alarm protocol setupPanasonic alarm protocol Default OFF User name User authenticationPassword Retype password Number of characters for the password 4 32 charDefault OFF Access level Host authenticationConfigure the settings relating to the mail server Mail Configure the settings of the servers Server setupConfigure the settings relating to the FTP server FTP Configuring the network settings Network setup Configure the network settings NetworkNetwork setup Unavailable IP addresses for the default gate- way Default gatewayAvailable port number 1 Default Port numbers already in use Default Manual Primary DNS, Secondary DNSWAN Access interval Configure the settings relating to Ddns DdnsDefault OFF Host name Number of characters for the host name 1 64 charConfigure the settings relating to Snmp Snmp FTP periodic transmission Default OFF DirectoryFTP periodic transmission Number of characters for the directory name 1Schedule setup How to configure the schedule settingsInterval How to delete the set schedule How to set the schedules Error message Maintenance of the camera MaintenanceCheck the system log System log Time & dateHow to upgrade the firmware Upgrade the firmware UpgradeInitialize/restart the camera Initialization Initialize setup data and Html dataInitialize Html data RestartSetup screen Step Displaying the Help screenHelp screen Step Error indications relating to Smtp Error indications relating to FTPCategory Indication Description Error indications relating to Ddns Error indications relating to NTPError indications relating to login Troubleshooting Symptom Installation Guide Cause/solution Reference Pages Installation Guide Operation Instructions Symptom Solutions Reference Pages Directory structure of drive B Group WAN IP address Protocol LAN IP address LAN port Group LAN IP address LAN port WAN IP address ProtocolN0907-0 3TR005323AAB
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WV-NW964, WV-NS954 specifications

The Panasonic WV-NW964 and WV-NS954 are advanced network cameras designed for high-performance surveillance in various applications. Both models offer a remarkable combination of features, technologies, and characteristics that make them ideal for security monitoring in both indoor and outdoor environments.

The WV-NW964 is a high-definition network camera equipped with a 1/3-inch progressive scan CCD sensor, delivering exceptional image quality with resolutions up to 1280x960 pixels. It is particularly well-suited for situations where clarity and detail are paramount, such as in retail spaces or critical infrastructure facilities. The camera supports H.264 compression technology, which allows for efficient video streaming while maintaining high image quality. This feature is particularly useful for reducing bandwidth requirements and storage costs without compromising surveillance effectiveness.

On the other hand, the WV-NS954 is a PTZ (pan-tilt-zoom) network camera that provides extensive flexibility in monitoring wide areas. With its 3x optical zoom lens, it enables users to focus on specific subjects or areas of interest without loss of detail. The camera's ability to pan 360 degrees and tilt up to 90 degrees allows for comprehensive coverage of large spaces, making it ideal for applications such as parking lots, open-air venues, and warehouses.

Both cameras are equipped with advanced features such as digital noise reduction and wide dynamic range (WDR) technology, ensuring clear images in varying lighting conditions. The WDR feature is particularly beneficial in scenarios where backlighting can obscure details, allowing for better visibility of individuals or objects even in challenging environments. Additionally, the cameras support multiple streaming formats and resolutions, providing flexibility in how video feeds are accessed and managed across different network systems.

With built-in motion detection and event-triggered recording capabilities, both cameras enhance security by providing alerts when unusual activity is detected. Users can customize alert settings based on specific needs, ensuring efficient and timely response to potential security threats. Furthermore, both models are designed with robust IP66-rated weatherproofing, making them suitable for outdoor deployment in various weather conditions without the risk of damage.

In summary, the Panasonic WV-NW964 and WV-NS954 network cameras deliver outstanding performance through their advanced imaging technologies and versatile functionalities. With features tailored for high-quality surveillance, efficient data management, and user-friendly operation, they are essential tools for enhancing security in a variety of applications.