Axis Communications 2 user manual Maintenance, Support Logs & Reports

AXIS 230 The System Options 37

Maintenance

This section provides tools for the following:

•Restart - Clicking this button will restart the AXIS 230.

•Restore - This button will reset the camera to its factory default settings. Once this has been done, many of the unit’s parameters will need to be re-configured. The only settings saved are the IP address, the default router and the subnet mask. See also, on page 38, the description of how to reset to the factory default settings using the Reset button on the rear of the camera.

Support - Logs & Reports

This section of the System Options provides various log files and reports, which may be useful when troubleshooting or when contacting the Axis support services. The logs can be used as triggers for event types. The following are available:

•The Information Log - This log simply records what happens in the camera. It registers when events occur, when the camera is restarted, etc.

•The Warning Log - This log will also include information about errors in the camera that may prevent optimum performance.

•The Critical Log - Registers serious errors that should be rectified as soon as possible.

•The Combined Log - All three logs are shown in one file.

As well as the log files, the following are also available:

•The Server Report - The Server Report displays a listing of important information about the AXIS 230. If you need to contact the Axis Support desk for help with a problem, please include this report with your query.

•The Parameter List - This link displays a listing of all of the AXIS 230's parameters and their current settings. This list should also be included when requesting help from the support desk.