Axis Communications 2 user manual Appendix a Troubleshooting

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4AXIS 230 User’s Manual

Support - Logs & Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 The Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Appendix A - Troubleshooting 39

Pinging Your IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Appendix B - Updating the Firmware 43

Update via FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Emergency Recovery Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Appendix C - Customizing The AXIS 230 45

Modifying the File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Configuration via FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Custom Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Appendix D - Unit Connections 49

The D-Sub Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

The Terminal Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Connecting Pan/Tilt Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Controlling and Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Appendix E - Audio Settings 54

Appendix F - Technical Specifications 55

Appendix G - Bandwidth 57

The Video Quality Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Video Quality vs. Bit Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Index 59

Glossary of Terms 62

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Contents Axis 230 MPEG-2 Network Camera User’s Manual Safety Notices Used in This Manual Axis Support ServicesAbout This Document Legal ConsiderationsTable Of Contents Appendix a Troubleshooting Safety Notice Battery Replacement Battery should not be replaced unless requiredFeatures and Benefits IntroductionAxis Introduction Applications Axis 230 Front Product DescriptionAxis 230 Rear Panel Hardware Inventory Title/Variant QuantityInstallation using Axis IP Utility Installing the AxisManual Installation with ARP and Ping Client System Requirements Axis Media Control Viewing Client Accessing the Axis 230 from Internet Explorer Configuring audio equipmentAccessing and logging on to the Axis Operating the AxisAccess from a browser Setup toolsLive View Focus bar Autofocus buttonSetup Tools Positional Control of the Video SourceFocus bar Auto buttonVideo Settings ResolutionAdvanced Settings Audio Settings Live View LayoutConfiguring Event Types Events and Event TypesGeneral Setting up a new event typeRespond to Trigger When Triggered Trigger TypeOperating the Axis Upload Servers Adding an Upload ServerNotification Servers Port Status Port Status & DevicesDevices Preset position setup Zoom only Preset position setup Pan, Tilt & ZoomAccessing The System Options System OptionsSystem Options Overview Administration DescriptionUsers Firewall Settings Adding UsersEditing and Deleting Users Adding Allowed IP AddressesCurrent Server Time Date & TimeNew Server Time TCP/IP Network Settings Automatic IP ConfigurationDynamic IP Address Notification Settings Parameter DescriptionManual IP Configuration Network TrafficSmtp email Network Settings RTP Multicast SettingsIO Ports Ports & DevicesCOM Ports RS-232/RS-485 Maintenance Support Logs & ReportsFactory Default Settings Appendix a Troubleshooting Checking the FirmwareSupport Server ReportSymptoms, Possible Causes and Remedial Actions Symptoms Possible causes Remedial actionsMic or audio input device Pinging Your IP Address Ping Reply Interpretation and recommendationEmergency Recovery Procedure Update via FTPAppendix B Updating the Firmware Updating the Firmware Axis Appendix C Customizing The Axis Configuration via FTPModifying the File System Custom Web Pages Customizing ProceduresEditing and Storing Your Web Using your own file as a New Home These lines should be added to the file as shown belowOr, if PTZ is enabled D-Sub Connector Appendix D Unit ConnectionsTerminal Block Terminal Block PinoutSchematic Diagram Terminal Connector Block Installation Procedure Connecting Pan/Tilt DevicesBrowser Administration Tools Controlling and Monitoring Transistor OutputDigital Inputs Querying the Status of Digital InputsExample Monitor data on inputs 1 Appendix E Audio Settings Appendix F Technical Specifications Technical Specifications Axis Video Quality Level Appendix G BandwidthVideo Quality vs. Bit Rate Other Considerations Unicast MulticastIndex IndexIndex Axis Smtp Glossary of Terms

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