Axis Communications 206 user manual Troubleshooting, Checking the Firmware, Upgrading the Firmware

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39AXIS 206 - Troubleshooting

Troubleshooting

Checking the Firmware

One of your first actions when troubleshooting a problem should be to check the currently installed firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your AXIS 206 can be seen on the page Setup > Basic Configuration.

Upgrading the Firmware

Firmware is software that determines the functionality of the AXIS 206. When you upgrade the firmware with a file from the Axis Web site, the camera will receive the latest available functionality. Always read the upgrade instructions and release notes available with each new release, before updating the firmware.

1.Save the new firmware file to your computer. The latest version of the firmware is available free of charge from the Axis Web site at www.axis.com/techsup

2.Go to Setup > System Options > Maintenance in the camera’s Web pages.

3.In the Upgrade Server section, browse to the desired firmware file on your computer. Click Upgrade.

Notes: •Preconfigured and customized settings will be saved when the firmware is upgraded (providing the relevant features are available in the new firmware) although this is not guaranteed by Axis Communications. Always read the instructions and release notes available with each new release, before upgrading the firmware.

•After starting the upgrade process, always wait at least 5-10 minutes before restarting the AXIS 206, even if you suspect the upgrade has failed.

•Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the user.

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Contents User’s Manual About this Document Trademark Acknowledgments Contents Axis 206 All models share the following features Product Family FeaturesAbout this manual Axis 206M Additional Features Axis 206W Additional FeaturesOverview Axis 206/206M Front Rear panelOverview Axis 206W FrontLED Indicators Axis 206 & Axis 206MInstall the Axis 206/206M MountingOne-click Installation Axis Internet Dynamic DNS ServiceSet the IP address RequirementsUPnP Follow these instructionsAutomatic discovery Axis IP UtilitySet the IP address manually Manual Installation with ARP/Ping Windows SyntaxInstall the Axis 206W Set up the wireless connection WindowsSet up the Axis 206W on other operating systems Discover the IP address for the Axis 206WAccess From a Browser Access the CameraSelect the language and password Access from the Internet Setup System Options Network TCP/IP AdvancedFocusing To focusLive View Image and Layout Configuration Overview of the Setup tools Basic ConfigurationLive View Config Video & ImageImage Settings Using the Setup toolsLanguage Live View Config Layout Overlay SettingsVideo Stream Action ButtonsAMC Axis Media Control Settings Customizing the default Live View Config Html Examples Upload Own Web FilesSelect your own files Own HomeUsers System OptionsDate & Time IP Address Configuration Network Basic TCP/IP SettingsButton Network Advanced TCP/IP Settings DNS ConfigurationNAT traversal port mapping Wireless Settings Axis 206W only Status of Wireless NetworksWireless Settings SecurityLED Settings Smtp emailConfiguration MaintenanceSupport Resetting to the Factory Default Settings Using the Control ButtonTechnical Specifications Supported Web BrowsersApprovals EMC Checking the Firmware TroubleshootingUpgrading the Firmware Emergency Recovery Procedure Recover the Axis 206/AXIS 206MSymptoms, Possible Causes and Remedial Actions Axis SupportStatus and Network indicator LEDs are flashing red Browser freezes Glossary of Terms Wired LAN Index Axis 206 IndexUSB cable connector Users Video stream View size Snapshot button 20 SpecificationsPort mapping