Samsung SNC-M300 No image appears, Enabled Motion Detection, Feature under Motion, Memory card

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PROBLEM

SOLUTION

 

 

 

If the transmission method is set to multicast, check whether

No image appears.

there is a router that supports multicast in the LAN the camera is

 

connected to.

 

 

I enabled Motion Detection

Verify the settings in the following sequence:

Feature under Motion

Detection, but .jpg files are

A. NTP must be properly configured.

not getting sent over FTP/

B. Motion Detection Feature must be enabled.

SMTP even after motion

C. Alarm Video Transmission must be enabled.

detection occurs at the FT

D. Check for scheduling conflict.

camera.

 

Is it possible to configure

Yes. Motion Zone can be configured independently of

Motion Zone with Motion

whether or not Motion Detection Feature is in use.

Detection Feature disabled?

 

A motion event took place

Check alarm output port settings.

but didn’t trigger an alarm.

 

Data is not getting recorded

Make sure that the memory card is not defective.

Verify that the Lock switch on the memory card is not

on the SDHC memory card.

enabled.

 

 

 

SD Indicator will not turn

Make sure that the memory card is not defective.

on after inserting an SDHC

Go to Configurations Events Alarm Image Settings and

memory card.

verify that SD Card Recording option is checked.

 

 

 

Make sure that the memory card has been inserted correctly

I inserted an SDHC memory

in the right direction. With memory cards that have been

formatted from a different device, their performance cannot

card, but the camera isn’t

be guaranteed when used in the camera.

working properly.

Go to Configurations Events Recording Settings and

 

 

format the memory card again.

 

 

The SDHC memory card is

Verify that the memory card’s Lock function is not enabled.

not getting formatted.

 

08 APPENDIX

Appendix _61

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Contents SNC-M300 Safety precautions Page Important safety instructions Contents Using the Camera Setting UpPreparation FeaturesPrecautions Installation and Use Compatible PoE Switches Recommended PC SpecificationsCompatible IP Routers Checking the components in the packageFront Names of Each PartRear Description Installing the Camera Installation and connectionDisconnect the power cord before installation or relocation When using the CS lensCase of the lens with no zooming function Adjusting the back focusInserting/Removing an Sdhc Memory Card Contacts Lock Switch What is a memory card?Memory Card Information not included Selecting a memory card that’s suitable for youConnect the Ethernet cable to the network port as shown ConnectingConnecting Ethernet Cable Connecting Power To connect input and output ports Alarm In/Out Connection DiagramMicrophone Connecting to Audio Input/OutputMicrophonePre-Amp Speaker Pre-AmpAudio I/O Block Diagram Network connection & setup Network Connection & Setup Connecting to the camera from an IP router external PC Setting the IP addressConnecting a local PC in the IP router to the camera Connecting to the camera from a local PC in the LAN Connecting the camera directly to local area networkingSearching for the camera IP Installer screen layoutIP Installer Manual Network Setting Setting static ipCamera list Click the Manual Set buttonEnter your password PORTfields, set up port numbersTransmission. The default value is 60001TCP Camera is set to the manually entered IP and is restartedIf more than one camera are connected to an IP Router Set the IP and port settings for camera differentlyClick the OK button Automatic Network SettingAutomatic network setting is finished Dynamic IP Setting Setting dynamic ipExamples of using Dynamic IP Dynamic IP CheckManual Port Forwarding Port Forwarding Port Mapping SettingConnecting to the camera 사용using the cameraConnecting to the camera Checking the Ddns address Connecting to the camera using the IP Installer programFor Windows XP Service Pack Installing ActiveXClick the Install ActiveX Control If the following screen appears, click the Install buttonLogging to the camera Main Screen Layout Using the Viewer ScreenRecord Saves the recorded video as a .avi video file Print Prints the recorded image on the screenAudio Check the Listen or Speak check box for Audio Displays the recorded video on live screenTo Print a Video To Capture a VideoClick OK At a desired scene, click the Print buttonInsufficient Disk Space Setting At desired scene, click Record button Set up the AVI saveTo Record a Video To stop a recording, click Record button once againYou can select the desired time to search the alarm events Using the Search Viewer ScreenName Function and Description Date Thumbnail SizeSetting the camera Setting upTo set up the camera Viewer screen, click the Setup tab Setup window appearsSetupbasic Setup Screen LayoutClick Basic  Video & Audio Basic ConfigurationTo setup Video/Audio Click Basic  IP To Setup IP settingsClick Basic  User To Setup UsersFor the ID and password, up to Enter user ID and passwordClick the Apply button User from the Operator and User in the Level fieldClick the Delete button in the User window Window, modify User IDOr Level of the user account Click the Apply button Click Basic  Language To set the display languageClick System  DATE/TIME To set date/timeClick System  LOG Setting time is appliedTo view the log information Click System  To update the softwareSoftware Update window appears Reset window appears Restart The Reset window appears To reset the systemClick System  Reset Click System  Camera To setup the cameraTo Set text Layout ConfigurationYou can display text on the screen Click Overlay Click Event  Transfer Setup Event ConfigurationTo set the image transmission function Click the Test buttonClick Event  Record Setup To setup the recordClick Event  Alarm Image To set an alarm image Transfer Setup settings To set an alarm inputClick Event  Alarm Input 1 or Alarm Input Click Event  Motion To set the motion detection functionSquare box returns to its original color To complete the setting, click the Apply buttonSelected area is colored in yellow Click Event  Schedule To set scheduled transmissionTo set video streaming Network ConfigurationIf 00166c, and p if To set Ddns부록appendix TroubleshootingFeature under Motion Enabled Motion DetectionCamera Is it possible to configure But didn’t trigger an alarmDetails SpecificationsSetting Alarm Input TransferIP installation function XP, Vista support Firmware upgrade by web browserFrame Rate Qxga Quality Image size Frame rate Resolution LevelImage Mpeg Frame rate fpsQuality Image size Frame rate Frame Rate Uxga108 Quality Image size Frame rate ResolutionLevel 132 108 Frame Rate SxgaJpeg Lgpl S/W GPL/LGPL Software LicenseAppendix Appendix Appendix Appendix Appendix Appendix Appendix Appendix Appendix Appendix Appendix Appendix Correct Disposal of This Product AB68-00721E00