Panasonic warranty Troubleshooting, No playback or disc ejected, 26CQ-C500U

Troubleshooting

CD

Problem

No playback or disc ejected

Sound skipping or noise

Sound skipping due to vibration

Disc unejectable

Possible cause  Possible solution

The disc is inserted upside down.

Insert a disc correctly.

There is a flaw or foreign material on the disc.

Remove the foreign material, or use a flawless disc.

There is a flaw or foreign material on the disc.

Remove the foreign material, or use a flawless disc.

The unit is not sufficiently secured.

Secure the unit to the console box.

The unit is tilted at over 30˚ in the front-to-end direction.

Make the angle 30˚ or less.

Something such as a peeled label obstructs the disc coming out.

Consult your dealer.

The microcontroller in the unit operates abnormally due to noise or other factors.

Unplug the power cord and plug it again. In case the unit is still out of order, consult your dealer.

MP3/WMA/AAC

No playback or disc ejected

The CD-R/RWs that are playable on other devices are not playable on this unit.

Sound skipping or noise

The noise is heard with “RE-MASTER” at “ON”.

The disc has unplayable formatted data.

Refer to the description about MP3/WMA/AAC for playable sound data except CD-DA (i.e. music CD).

The playability of some CD-R/RWs may depend on the combination of media, recording software and recorder to be used even if these CD-R/RWs are playable on other devices such as a PC.

Make CD-R/RWs in different combination of media, recording software and recorder after referring to the description about MP3/WMA/AAC.

There is a flaw or foreign material on the disc.

Remove the foreign material, or use a flawless disc. For MP3/WMA/AAC, refer to the description about MP3/WMA/AAC.

Playing Variable Bit Rate (VBR) files may cause sound skipping.

Play Non-VBR files.

With some CDs, noise may be heard in the treble range when playing the MP3/ WMA/AAC files created from those CDs with “RE-MASTER” at the “ON” setting.

If noise is heard, set “RE-MASTER” to “OFF”.

26CQ-C500U