Axis Communications M7014 Key frames, Status and Network indicator LEDs are flashing red rapidly

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AXIS M7014 Video Encoder

Troubleshooting

Lower frame rate than

See Performance Considerations, on page 51.

expected

Reduce the number of applications running on the client computer.

 

 

Limit the number of simultaneous viewers.

 

Check with the network administrator that there is enough bandwidth available.

 

Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only

 

key frames.

 

Lower the image resolution.

 

The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis

 

product. See Technical Specifications, on page 49.

Status and Network indicator LEDs are flashing red rapidly

 

 

Hardware failure

Contact your Axis reseller.

Video and image problems, general

 

 

Image unsatisfactory

Check the video stream and camera settings under Setup > Video > Video Stream and Setup >

 

Video > Camera Settings.

Motion Detection triggers unexpectedly

 

 

Changes in luminance

Motion detection is based on changes in luminance in the image. This means that if there are

 

sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity

 

setting to avoid problems with luminance.

Storage and disk management problems

 

 

Storage disruption

A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other

 

read or write problems occur. To identify the source of the problem, check the System Log under

 

System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to

 

re-mount the storage device.

 

For information on how to set up a storage disruption alarm, see Events, on page 28.

Video cannot be recorded

Check that the SD card is not write protected (that is, read only).

SD card cannot be mounted

Reformat the SD card and then click Mount.

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Contents Axis M7014 Video Encoder About this document Legal ConsiderationsLiability Intellectual Property RightsSupport Learn MoreTable of Contents Axis M7014 Video EncoderConnectors and Buttons Hardware OverviewHardware Overview LED Indicators SD Card SlotControl Button Color IndicationAccessing the Product Accessing the ProductAccess from a Browser Accessing the Product Access from the Internet Set the Root PasswordNetwork TCP/IP Advanced Click Use HttpsLive View Controls on the Live ViewAxis Media Control viewer toolbar PTZ ControlsPreset Positions, on How to Stream H.264 Media StreamsMedia Streams Axis Media Control AMCAlternative Methods of Accessing the Video Stream Axis M7014 Video Encoder Setting Up the Product Setting Up the ProductBasic Setup Video VideoVideo Stream Pixel CounterQuad stream Image264 Camera Settings Image SettingsVideo Stream Profiles Image AppearanceVideo Overlay Overlay ImageGo to Video Video Stream and select the Image tab Go to Video Overlay ImageUsing Overlay Text in an Action Rule Privacy MaskGo to Events Action Rules Live View Config Live View ConfigDefault live view video Default Viewer for Browsers Viewer SettingsUser Defined Links Browser Viewer DescriptionPreset Positions Go to PTZ Preset PositionsPTZ Pan Tilt Zoom PTZ Pan Tilt ZoomDevice Settings PTZ Pan Tilt Zoom Guard TourAdvanced LimitsInstalling a PTZ driver OSD MenuDetectors DetectorsCamera Tampering Motion DetectionSet Up Motion Detection Windows Motion Detection ParametersGo to Detectors Motion Detection Parameter Object Size History Sensitivity DescriptionDefault values Medium level 50%Low level 0% Recommended valuesEvents EventsSetting Up an Action Rule PTZ ControlGo to Events Action Rules and click Add Setting Up an Email Recipient Events RecipientsRecipient Use with action Go to Events Recipients and click AddSchedules RecurrencesGo to Events Schedules and click Add Go to Events Recurrences and click AddRecordings RecordingsRecording List Continuous RecordingLanguages LanguagesSystem Options System OptionsSecurity UsersIeee CertificatesGo to System Options Security Ieee Basic TCP/IP Settings Date & TimeNetwork Go to System Options Security CertificatesIPv4 Address Configuration IPv6 Address ConfigurationAxis Internet Dynamic DNS Service ARP/PingAdvanced TCP/IP Settings DNS ConfigurationNTP Configuration Host Name ConfigurationNAT traversal port mapping for IPv4 FTPQoS Quality of Service UPnPTM can be disabled under System Options Network UPnPTMUPnPTM RTP/H.264Storage BonjourSD Card Network ShareMaintenance SupportSupport Overview System OverviewPlain Config Logs & ReportsScripting File UploadSystem Options Reset to Factory Default Settings Troubleshooting TroubleshootingEmergency Recovery Procedure Checking the FirmwareSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressProduct cannot be accessed from a browser Product is accessible locally but not externally Problems with streaming H.264Basic Status and Network indicator LEDs are flashing red rapidly Video and image problems, generalVideo Camera Settings Storage and disk management problemsTechnical Specifications Technical SpecificationsConnectors RS-485/422 Connector Performance ConsiderationsFunction Pin M3.2

M7014 specifications

The Axis Communications M7014 is a state-of-the-art video encoder designed to enhance the capabilities of existing analog cameras by integrating them into modern IP-based video surveillance systems. This encoder facilitates the transition from traditional surveillance infrastructure to more advanced and flexible IP solutions, making it an ideal choice for organizations looking to modernize their security setups.

One of the main features of the M7014 is its ability to encode video in multiple formats, including H.264 and Motion JPEG. H.264 is particularly valued for its efficient compression capabilities, allowing high-quality video to be transmitted using less bandwidth, which is essential for optimizing storage and network resources. The encoder supports a resolution of up to 720p, ensuring clear and detailed footage that can be crucial for identifying individuals or events.

The M7014 offers four channels, enabling users to connect and manage multiple analog cameras simultaneously. This multi-channel capability is perfect for businesses needing extensive coverage over different areas without the need to invest in multiple encoders. Additionally, the encoder provides two-way audio capabilities, allowing for real-time communication between the monitoring center and the field, which adds an extra layer of security and operational efficiency.

Incorporating advanced video analytics, the M7014 supports functionalities such as motion detection and audio detection, which trigger alerts and notifications in case of suspicious activities. This proactive approach ensures that security personnel are immediately informed about potential threats, enabling timely responses.

Moreover, the M7014 is designed with ease of installation and integration in mind. It features Power over Ethernet (PoE), reducing the need for additional power cables and simplifying the setup process. This technology also allows for remote management and configuration, making it easier for users to monitor and adjust settings from various locations.

Furthermore, the device is equipped with Axis' unique One-Click Cloud capability, which allows for seamless connection to cloud services, enhancing the flexibility and scalability of the surveillance system. The M7014 is also compatible with a variety of video management software, ensuring that users can choose a platform that best meets their operational needs.

In summary, the Axis Communications M7014 is a powerful and versatile video encoder designed to support the transition from analog to IP surveillance. With its multi-channel capabilities, efficient video compression, advanced analytics, and user-friendly features, it represents a valuable addition to any security infrastructure, enhancing surveillance effectiveness while streamlining operations.