74Troubleshooting
If problems occur when using the phone, try to find a solution here first. If the problem persists, check with your Service Provider or the Siemens Service.
Problem | Possible causes | Possible corrective measures | |
Phone cannot be | On/Off key pressed too briefly. | $Press On/Off key for at least two seconds. | |
switched on. | Battery empty | Charge battery. Check charging indicator in the display. | |
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| Battery contacts dirty | Clean contacts. | |
| Battery in total discharge | Charge battery. | |
| (charge icon no longer |
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| displayed). |
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Standby time in- | Frequent use of the organizer | Restrict use if necessary. | |
sufficient. | and games. |
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| Speed search active. | Deactivate speed search (see p. 58). | |
| Display illumination on. | Switch off display illumination (see p. 58). | |
| Unintentional keystroke | Activate key lock. | |
| (illumination!). |
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Charging error | Battery totally discharged. | Charge battery. | |
(charge icon not | Temperature out of range: | Make sure the ambient temperature is right, wait a | |
displayed or | +5 °C to +40 °C | while, then charge again. | |
flashing) | |||
Contact problem | Check power supply and connection to the phone. | ||
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| Check battery contacts, clean them if necessary, then | |
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| insert battery again. | |
| No mains voltage | Plug in to a different socket or check voltage. | |
| Charger defective | If the charger does not warm up, replace it. | |
| Wrong charger | Only use original Siemens accessories. | |
| Battery defective | Replace battery. | |
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SIM error | SIM card not correctly inserted | Make sure that the SIM card is correctly inserted. The | |
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| card carrier must engage (see p. 7). | |
| SIM card contacts dirty | Clean the SIM card with a dry cloth. | |
| SIM card with wrong voltage | Use only SIM cards with 3 Volt. | |
| SIM card damaged | Make visual check. | |
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| Return SIM card to Service Provider. |