Avaya 2420 manual Working in the Speed Dial Screen

Page 20

Working in the Speed Dial Screen

 

 

 

 

Working in the Speed Dial Screen

 

 

 

 

To

Press

 

 

 

 

Place a call to a displayed entry

The button associated with the entry

and return to the current Home

 

 

 

screen

 

 

 

 

 

 

 

View the next page of speed dial

The right arrow key

entries

 

 

 

 

 

 

 

View the previous page of speed

The left arrow key

dial entries

 

 

 

 

 

 

 

Add an entry to the speed dial

The Add softkey

list

 

 

 

 

 

 

 

Change information stored in

The Edit softkey

the speed dial list

 

 

 

 

 

 

 

Delete an entry from the speed

The Delete softkey

dial list

 

 

 

 

 

 

 

Return to the Home screen in

The Done softkey (see Note below)

which you were working

 

 

 

previously

 

 

 

 

 

 

 

Return to Page 1 of the Home

 

 

at any time

 

 

screen

 

 

 

 

 

 

 

Note: After you access specific screens to manage your speed dial entries, the softkeys displayed at the bottom of the screen change to reflect the activities that you can perform. For example, when you access the Edit screen, you can choose from the Add, Delete, and Done keys. The Edit and Delete softkeys are not displayed, though, until you have saved at least one entry in your personal speed dial list.

Note: Keep in mind that whenever you are working in the Speed Dial screens (adding, editing, and deleting speed dial entries), you cannot use the telephone dialpad for dialing.

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Contents Digital Telephone User’s Guide Hearing AID Compatibility Avaya Inc All Rights ReservedContents Page Overview Support for Call Center Users Safety Information Support for Optional DevicesTelephone Components 2420 Telephone ComponentsFollowing items correspond to the numbers in Figure Telephone User Checklist SeeHome Screen Sample Home ScreenNavigating in the Home Screen Pages Call Appearance and Call Identification DisplaysNavigating in the Home Screen Pages PressStatus Icons for Feature-Specific Applications Status IconsStatus Icons Icon DefinitionMake a call Call-Handling FeaturesAnswer a call Speed Dial HoldRedial Speed Dial screen is displayedSpeakerphone To change from the speakerphone to the handsetTo change from the handset to the speakerphone To end a Speakerphone callTo transfer the current call to another extension TransferTransfer Completed message is displayed Message Getting MessagesConference Speed Dial Screen Sample Speed Dial ScreenWorking in the Speed Dial Screen Working in the Speed Dial ScreenQuick Access to Speed Dial Entries Insert ModeManaging Your Speed Dial List Entering CharactersTo add speed dial entries to your personal directory Dialing ConventionsAdding Speed Dial Entries Editing Speed Dial Entries Edit Name screen is displayedEdit screen is displayed with the Name field underscored To edit stored speed dial entriesDeleting Speed Dial Entries Delete screen is displayedDelete this entry? prompt is displayed To delete stored speed dial entriesCall Log Screens Call Log Summary ScreenWorking in the Call Log Summary Screen Working in the Call Log Summary ScreenCall Log Detail Screen Sample Call Log Detail ScreenWorking in the Call Log Detail Screen Working in the Call Log Detail ScreenUsing the Call Log Viewing the Call LogMaking Calls from the Call Log Saving a Call Log Entry to Your Speed Dial ListDeleting a Call Log Entry Entry is saved to your Speed Dial ListEntry is deleted from the Call Log To delete an entry from the Call LogOptions Screen Sample Options ScreenWorking in the Options Screen Working in the Options ScreenSelecting Personalized Options Ring PatternDisplay Contrast Options screen is displayedCall Log Setup New contrast level is setVisual Ring Self TestVisual Ringing Alert screen is displayed To set the Visual Ring optionTo set the Display Mode option Display Mode Call Center ModeDisplay Mode screen is displayed Confirm Erase screen is displayed To erase all personalized settingsErase All Language Select Language screen is displayedYour language selection is saved To select a screen display languageUsing Selected Voice Features To cancel Call ForwardingAbbreviated Dialing/Automatic Dialing AD Call Forwarding All CallsCall Park Call Pickup and Directed Call PickupTo retrieve a parked call from another extension To pick up a call directly for someone else in your officeTo cancel a Leave Word Calling message Leave Word CallingMessage lamp goes on at the called telephone if so equipped To leave a message without ringing an extensionTo cancel Send All Calls Send All CallsWhisper Both people on the other call hear a beepUsing Display Features Call Timer and TimerDirectory To search the directory for a nameTo place a call to the name shown on the display To use the Inspect featureInspect Tones and Their Meaning Ringing TonesFeedback Tones Rings MeaningCoverage Index NumericsPage
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2420 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.