Avaya 2420 manual Call Log Setup, New contrast level is set

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3.Use the arrow keys to adjust the level of contrast.

Note: If an EU24 is connected to your 2420 telephone, the display shows the contrast level for the EU24 as well. Press the appropriate button to indicate whether you want to adjust the contrast for the telephone or the EU24.

4.Do one of the following:

•To return to the Options screen, press the Done softkey.

•To return to Page 1 of the Home screen, press .

The new contrast level is set.

Call Log Setup

The Log Setup option on the Options screen allows you to specify which types of calls will be logged. These call types include:

•Answered (incoming)

•Un-answered (incoming)

•Outgoing

You can choose to have some, none, or all of these call types logged.

Note: For information about viewing the Call Log Summary, see “The Call Log Screens” on page 21, earlier in this guide.

To specify the call types that you want to appear in the Call Log

1.From the Home screen, press the Option softkey.

The Options screen is displayed.

2.Press the Log Setup feature button.

The Call Log Setup screen is displayed with an underscore displayed in the Yes/No setting column.

3.Press the appropriate button on the right side of the display. For example, press button 6 to select the Answered call type and change the Yes/No setting with a single button press.

4.Do one of the following:

•If you want to save the selections that you have just made, press the Save softkey. You will hear a confirmation tone, and you are returned to the Options screen.

•If you want to return to the Options screen without saving your entries, press the Cancel softkey.

•If you want to return to Page 1 of the Home screen without saving

your entries, press .

Note: If you press the Save softkey to change the settings, all entries that do not match the call types you have just specified will be deleted from the call log.

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Contents Digital Telephone User’s Guide Hearing AID Compatibility Avaya Inc All Rights ReservedContents Page Overview Support for Call Center Users Safety Information Support for Optional DevicesTelephone Components 2420 Telephone ComponentsFollowing items correspond to the numbers in Figure Telephone User Checklist SeeHome Screen Sample Home ScreenNavigating in the Home Screen Pages Navigating in the Home Screen PagesCall Appearance and Call Identification Displays PressStatus Icons Status Icons for Feature-Specific ApplicationsStatus Icons Icon DefinitionAnswer a call Call-Handling FeaturesMake a call Redial Speed DialHold Speed Dial screen is displayedTo change from the handset to the speakerphone SpeakerphoneTo change from the speakerphone to the handset To end a Speakerphone callTransfer Completed message is displayed TransferTo transfer the current call to another extension Conference Getting MessagesMessage Speed Dial Screen Sample Speed Dial ScreenWorking in the Speed Dial Screen Working in the Speed Dial ScreenManaging Your Speed Dial List Quick Access to Speed Dial EntriesInsert Mode Entering CharactersAdding Speed Dial Entries Dialing ConventionsTo add speed dial entries to your personal directory Edit screen is displayed with the Name field underscored Editing Speed Dial EntriesEdit Name screen is displayed To edit stored speed dial entriesDelete this entry? prompt is displayed Deleting Speed Dial EntriesDelete screen is displayed To delete stored speed dial entriesCall Log Screens Call Log Summary ScreenWorking in the Call Log Summary Screen Working in the Call Log Summary ScreenCall Log Detail Screen Sample Call Log Detail ScreenWorking in the Call Log Detail Screen Working in the Call Log Detail ScreenMaking Calls from the Call Log Using the Call LogViewing the Call Log Saving a Call Log Entry to Your Speed Dial ListEntry is deleted from the Call Log Deleting a Call Log EntryEntry is saved to your Speed Dial List To delete an entry from the Call LogOptions Screen Sample Options ScreenWorking in the Options Screen Working in the Options ScreenDisplay Contrast Selecting Personalized OptionsRing Pattern Options screen is displayedCall Log Setup New contrast level is setVisual Ringing Alert screen is displayed Visual RingSelf Test To set the Visual Ring optionDisplay Mode screen is displayed Display Mode Call Center ModeTo set the Display Mode option Erase All To erase all personalized settingsConfirm Erase screen is displayed Your language selection is saved LanguageSelect Language screen is displayed To select a screen display languageAbbreviated Dialing/Automatic Dialing AD Using Selected Voice FeaturesTo cancel Call Forwarding Call Forwarding All CallsTo retrieve a parked call from another extension Call ParkCall Pickup and Directed Call Pickup To pick up a call directly for someone else in your officeMessage lamp goes on at the called telephone if so equipped To cancel a Leave Word Calling messageLeave Word Calling To leave a message without ringing an extensionWhisper To cancel Send All CallsSend All Calls Both people on the other call hear a beepDirectory Using Display FeaturesCall Timer and Timer To search the directory for a nameInspect To use the Inspect featureTo place a call to the name shown on the display Feedback Tones Tones and Their MeaningRinging Tones Rings MeaningCoverage Index NumericsPage
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2420 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.
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