Avaya 2420 Tones and Their Meaning, Ringing Tones, Feedback Tones, Rings Meaning, Tones Meaning

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Tones and Their Meaning

Note: The tables below describe the defaults for each ringing and feedback tone. Check with your system manager to verify if the descriptions in the Meaning column are accurate for your system.

Ringing Tones are produced by an incoming call.

Ringing Tones

Rings

 

Meaning

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 ring

A call from another extension.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2 rings

A call from outside or from the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

attendant.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3 rings

A priority call from another extension, or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

from an Automatic Callback call you

 

 

 

 

 

 

 

 

 

placed.

 

 

 

 

 

 

 

 

 

 

 

ring-ping

A call redirected from your telephone to

 

 

 

 

 

 

 

 

(half-ring)

another because Send All Calls or Call

 

 

 

 

 

 

 

 

 

Forwarding All Calls is active.

 

 

 

 

 

 

 

 

 

 

Feedback tones are those which you hear through the handset, headset, or the speaker.

Feedback Tones

Tones

Meaning

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

busy

A low-pitched tone repeated 60 times a

 

 

 

 

 

 

 

 

 

 

 

 

 

minute; indicates the number dialed is in

 

 

 

 

 

 

 

 

 

 

 

 

 

use.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

call waiting

A ringback tone with lower-pitched signal at

 

 

 

 

 

 

 

 

 

 

 

 

ringback

the end; indicates the extension call is busy,

 

 

 

 

 

 

 

 

 

 

 

 

 

and the called party has been given a call

 

 

 

 

 

 

 

 

 

 

 

 

 

waiting tone. If you hear this tone, you may

 

 

 

 

 

 

 

 

 

 

 

 

 

wish to activate Automatic Callback.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

confirmation

Three short bursts of tone; indicates a

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

feature activation or cancellation has been

 

 

 

 

 

 

 

 

 

 

 

 

 

accepted.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

continued on next page

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Contents Digital Telephone User’s Guide Avaya Inc All Rights Reserved Hearing AID CompatibilityContents Page Overview Support for Call Center Users Support for Optional Devices Safety Information2420 Telephone Components Telephone ComponentsFollowing items correspond to the numbers in Figure See Telephone User ChecklistSample Home Screen Home ScreenCall Appearance and Call Identification Displays Navigating in the Home Screen PagesNavigating in the Home Screen Pages PressStatus Icons Status Icons for Feature-Specific ApplicationsStatus Icons Icon DefinitionCall-Handling Features Answer a callMake a call Hold Speed DialRedial Speed Dial screen is displayedTo change from the speakerphone to the handset SpeakerphoneTo change from the handset to the speakerphone To end a Speakerphone callTransfer Transfer Completed message is displayedTo transfer the current call to another extension Getting Messages ConferenceMessage Sample Speed Dial Screen Speed Dial ScreenWorking in the Speed Dial Screen Working in the Speed Dial ScreenInsert Mode Quick Access to Speed Dial EntriesManaging Your Speed Dial List Entering CharactersDialing Conventions Adding Speed Dial EntriesTo add speed dial entries to your personal directory Edit Name screen is displayed Editing Speed Dial EntriesEdit screen is displayed with the Name field underscored To edit stored speed dial entriesDelete screen is displayed Deleting Speed Dial EntriesDelete this entry? prompt is displayed To delete stored speed dial entriesCall Log Summary Screen Call Log ScreensWorking in the Call Log Summary Screen Working in the Call Log Summary ScreenSample Call Log Detail Screen Call Log Detail ScreenWorking in the Call Log Detail Screen Working in the Call Log Detail ScreenViewing the Call Log Using the Call LogMaking Calls from the Call Log Saving a Call Log Entry to Your Speed Dial ListEntry is saved to your Speed Dial List Deleting a Call Log EntryEntry is deleted from the Call Log To delete an entry from the Call LogSample Options Screen Options ScreenWorking in the Options Screen Working in the Options ScreenRing Pattern Selecting Personalized OptionsDisplay Contrast Options screen is displayedNew contrast level is set Call Log SetupSelf Test Visual RingVisual Ringing Alert screen is displayed To set the Visual Ring optionDisplay Mode Call Center Mode Display Mode screen is displayedTo set the Display Mode option To erase all personalized settings Erase AllConfirm Erase screen is displayed Select Language screen is displayed LanguageYour language selection is saved To select a screen display languageTo cancel Call Forwarding Using Selected Voice FeaturesAbbreviated Dialing/Automatic Dialing AD Call Forwarding All CallsCall Pickup and Directed Call Pickup Call ParkTo retrieve a parked call from another extension To pick up a call directly for someone else in your officeLeave Word Calling To cancel a Leave Word Calling messageMessage lamp goes on at the called telephone if so equipped To leave a message without ringing an extensionSend All Calls To cancel Send All CallsWhisper Both people on the other call hear a beepCall Timer and Timer Using Display FeaturesDirectory To search the directory for a nameTo use the Inspect feature InspectTo place a call to the name shown on the display Ringing Tones Tones and Their MeaningFeedback Tones Rings MeaningCoverage Numerics IndexPage
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2420 specifications

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