7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 22
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916
22Making calls with BT Broadband Talk
Frequently asked questions:
What happens to service in the event of power or network failure?
The BT Broadband Talk service will fail in the event of power or network failure. In a network failure, however you will not lose service as your Broadband Talk phone will automatically revert back to your landline. You will know this because the dial tone will be the normal dial tone instead of the high pitch Broadband Talk tone, and the phone icon light will not work. If there is no power to the Hub you won’t be able to make any calls.
What happens when I make emergency calls?
If you make an emergency call to 999 or 112 from your BT Broadband Talk line, the Hub will automatically use your standard telephone line.
This is a safety measure to ensure the emergency services can identify your location, if necessary.