Troubleshooting
Problem | Check | Solution |
Console shuts off (enters sleep | Main console cable integrity | All wires in cable should be intact. Replace cable |
mode) while in use |
| if wires appear crimped or cut. |
| Main console cable connections/ | Confirm cable is securely connected and |
| position | properly positioned. Small latch on connector |
|
| should line up and snap into place. |
| Magnet position (requires shroud | Replace flywheel or entire base assembly if you |
| removal) | do not see a magnet. |
| RPM Sensor (requires shroud | RPM sensor should be aligned with magnet |
| removal) | and connected to data cable. |
|
| if necessary. Replace if there is any damage to |
|
| sensor or connecting wire. |
Unit operates but Contact HR | HR cable connection at console | Confirm cable is connected securely to console. |
not displayed | Sensor grip | Confirm hands are centered on HR sensors. Hands |
| ||
|
| must be kept still with relatively equal pressure |
|
| applied to each side. |
| Dry or calloused hands | Sensors may have difficulty with dried out or |
|
| calloused hands. A conductive electrode cream |
|
| such as |
|
| conduct. Purchase online at medical or large |
|
| fitness stores. |
| Handlebars | Replace handlebars if tests reveal no other |
|
| issues. |
Unit rocks/does not sit level | Leveler adjustment on front | Level the machine by turning the feet in or out. |
| stabilizer |
|
| Surface under unit | Move machine to level area if adjustments do not |
|
| compensate for unlevel surfaces. |
Foot pedals loose/unit difficult | Hardware | Tightly secure all hardware on pedal arm, sub |
to pedal |
| pedal arm, and handlebars. |
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Owner’s Manual