Problems and Solutions Guide
Problem | Possible Cause | Solution |
Loose wire or loose connectors | Check all wires and connectors. Make sure the motor | |
suddenly stopped |
| harness connector is plugged into the battery, and that |
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| there are no loose wires around the motor. |
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| Low battery voltage; | Charge the battery. A new battery should have been |
| battery needs charging | charged for at least 18 hours before using the |
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| the first time. After |
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| at least 14 hours after each use. Never charge the |
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| battery longer than 30 hours. |
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| Tripped thermal fuse | Each Power Wheels® 12 volt battery has a |
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| fuse. A thermal fuse may “trip” and shut down operation of |
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| the |
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| conditions too severe. The fuse will automatically reset itself |
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| after approximately 25 seconds, allowing the |
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| resume normal operation. To avoid repeated automatic |
|
| shutdowns, do not overload the |
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| 150 lb. maximum weight capacity or by towing anything |
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| behind the |
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| objects, which can cause the wheels to stop spinning while |
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| power is still being supplied to the motor. If a thermal fuse |
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| continually trips, contact your local Power Wheels® |
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| authorized service center. |
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| Brake is not properly adjusted | If there is a gap between the brake handle and the brake |
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| base, the |
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| so that it is tight, and there is no gap. Please refer to section |
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| F, Adjusting the Brakes, page 11. |
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|
Short run time (less than | Undercharged battery | Charge the battery. A new battery should have been |
1 - 3 hours per charge) |
| charged for at least 18 hours before using the |
|
| the first time. After |
|
| at least 14 hours after each use. Never charge the |
|
| battery longer than 30 hours. |
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|
|
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| Check all wires and connections. Make sure the charger |
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| connector is plugged into the battery, and that the charger |
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| is plugged into the wall. |
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| Make sure power flow to the wall outlet is “ON”. |
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| There is dirt or residue on the metal contact on the charger |
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| connector. Remove the dirt or residue with an eraser. |
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| Overcharged battery | Do not charge the battery longer than 30 hours. If you |
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| suspect that your battery is damaged as a result of |
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| overcharging, contact your local Power Wheels® authorized |
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| service center. They can test your battery for you. |
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| Battery is old and will not | Even with proper care, a rechargeable battery does not |
| accept full charge | last forever. Average battery life is 1 to 3 years depending |
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| on |
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| with a new Power Wheels® 12 volt rechargeable battery. |
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| Do not substitute parts. |
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|
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| Tripped thermal fuse | Each Power Wheels® 12 volt battery has a |
|
| fuse. A thermal fuse may “trip” and shut down operation of |
|
| the |
|
| conditions too severe. The fuse will automatically reset itself |
|
| after approximately 25 seconds, allowing the |
|
| resume normal operation. To avoid repeated automatic |
|
| shutdowns, do not overload the |
|
| 150 lb. maximum weight capacity or by towing anything |
|
| behind the |
|
| objects, which can cause the wheels to stop spinning while |
|
| power is still being supplied to the motor. If a thermal fuse |
|
| continually trips, contact your local Power Wheels® |
|
| authorized service center. |
|
|
|
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