TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.amana.com/help
for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
| Load not rinsed | Not using HE detergent or using too | The suds from regular detergent can cause the washer |
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| much HE detergent. | to operate incorrectly. |
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| Use only HE detergent. Always measure detergent and follow |
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| manufacturer’s directions based on load size and soil level. |
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| Washer not loaded as recommended. | Avoid tightly packing the washer. The washer will not rinse well |
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| if tightly packed. Load with dry items only. See the “Cycle |
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| Guide” for load size recommendations for each cycle. |
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| Use cycle designed for the fabrics being washed. |
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| Add only 1 or 2 additional garments after washer has started. |
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| Load is wrinkled, | The washer is tightly packed. | Add load loosely. Items need to move freely to reduce |
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| twisted, or tangled |
| wrinkling and tangling. See the “Cycle Guide” for load |
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| size recommendations for each cycle. |
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| Reduce tangling by mixing types of load items. Use the |
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| recommended cycle for the type of garments being washed. |
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| Wash action and/or spin speed too | Select a slower spin speed. Note that items will be wetter |
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| fast for load. | than when using a higher speed spin. |
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| The washer is not unloaded promptly. | Unload the washer as soon as it stops. |
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| Not choosing the right cycle for the | Use the Delicate cycle with a low spin speed to reduce |
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| load being washed. | wrinkling. |
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| The wash water was not warm | If safe for load, use warm or hot wash water. |
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| enough to relax wrinkles. |
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| Not cleaning or | Washer not loaded as recommended. | Add load loosely. Items need to move freely for best cleaning. |
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| removing stains |
| See the “Cycle Guide” for load size recommendations for each |
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| cycle. |
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| Add only 1 or 2 additional garments after washer has started. |
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| Not using HE detergent or using too | Use only HE detergent. Always measure detergent and follow |
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| much HE detergent. | manufacture’s directions based on load size and soil level. |
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| The suds from |
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| Hard water or high level of iron (rust) | You may need to install a water softener and/or iron filter. |
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| in water. |
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| Fabric softener dispensing ball used. | Dispensing balls will not operate correctly with this washer. |
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| Add liquid fabric softener to the fabric softener compartment. |
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| Powdered detergent used for | Consider using liquid detergent. |
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| Not using correct cycle for fabric type. | Use Heavy Duty cycle for tough cleaning. |
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| Not using dispensers. | Use dispensers to avoid chlorine bleach and fabric softener |
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| staining. |
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| Load dispensers before starting a cycle. |
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| Avoid overfilling. |
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| Do not add products directly to load. |
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