Amana W10410362A warranty Can result in odor

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.amana.com/help

for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Not cleaning or	Not washing like colors together.	Wash like colors together and remove promptly after the cycle
removing stains (cont.)		is complete to avoid dye transfer.
	Not enough detergent used,	Use more detergent for washing heavy soils in cold or
	or hard water.	hard water.
Odors	Monthly maintenance not done as	Run the Clean Washer with Affresh™ cycle monthly.
	recommended.	See “Cleaning Your Washer” in Washer Maintenance .
	Not using HE detergent or using too	Use only HE detergent. Be sure to measure correctly. Always
	much HE detergent.	follow the manufacturer’s directions.
		The suds from non-HE detergent can cause a film residue which
		can result in odor.
		See “Cleaning Your Washer” section.
	Door not left open after use.	This washer has a tight seal to avoid water leaks. To avoid
		odors, leave the door open to allow the washer to dry
		between uses.
Fabric Damage	Sharp items were in pockets during	Empty pockets, zip zippers, and snap or hook fasteners before
	wash cycle.	washing to avoid snags and tears.
	Strings and straps could have tangled.	Tie all strings and straps before starting wash load.
	Items may have been damaged before	Mend rips and broken threads in seams before washing.
	washing.
	Fabric damage can occur if washer is	Avoid tightly packing the washer. Load with dry items only.
	tightly packed.
		Use cycle designed for the fabrics being washed.
		Add only 1 or 2 additional garments after washer is started.
	Liquid chlorine bleach may have been	Do not pour liquid chlorine bleach directly onto load. Wipe up
	added incorrectly.	bleach spills.
		Undiluted bleach will damage fabrics. Do not use more than
		recommended by manufacturer.
Gray whites, dingy	Load not sorted properly.	The transfer of dye can occur when mixing whites and colors in
colors		a load. Sort dark clothes from whites and lights.
	Wash temperatures too low.	Use hot or warm washes if safe for the load. Make sure your hot
		water system is adequate to provide a hot water wash.
	Not enough detergent used,	Use more detergent for washing heavy soils in cold or
	or hard water.	hard water.
Incorrect dispenser	Clogged dispensers or laundry	Do not overfill dispenser. Overfilling causes immediate dispensing.
operation	products dispensing too soon.
		Clean the dispenser compartments, see “Cleaning the Dispenser”
		for more information.
		Load dispensers before starting a cycle.
		Measure detergent and fabric softener. Slowly pour into the
		dispensers. Wipe up all spills.
		Homes with low water pressure may result in residual powder in the
		dispenser. To avoid, select a warmer wash temperature if possible,
		depending on your load.
	Liquid chlorine bleach added to	Use only liquid chlorine bleach in the liquid chlorine bleach
	wrong compartment.	compartment.
	Color-safe bleach or oxi products	Add color-safe bleach or oxi products to the HE detergent
	was added to liquid chlorine bleach	compartment or directly to the washer basket before adding the
	compartment.	load. Do not use the chlorine bleach dispenser for color-safe bleach
		or oxi products.
	Water in dispenser after cycle has	It is normal for small amounts of water to remain in dispenser at the
	finished.	end of the cycle.

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