TROUBLESHOOTING GUIDE
Your washing machine is equipped with automatic safety functions which detect and diagnose faults at an early stage and allow you to react appropriately. These faults are frequently so minor that they can be removed within a few minutes.
Problem | Causes, Solutions, Tips | |||||
Appliance does not start, | • Plug is not properly inserted in socket. | |||||
no indicator lamps are on | • Socket or fuse does not function correctly (use a table lamp or similar | |||||
| appliance to test it). |
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Appliance does not start | • Lid is not properly closed. |
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although “Start/Pause” | • The “Lock buttons” function |
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| has been activated (if available on your | |
has been pressed | model). To unlock the buttons, push temperature and spin speed button | |||||
| simultaneously and hold them at least for 3 seconds. The key symbol on | |||||
| the display disappears and the programme can be started. | |||||
Appliance stops during the | • “Rinse hold” option is activated (if available on your model) and | |||||
programme, and the | (Rinse hold) lights up in the programme sequence indicator - | |||||
“Start/Pause” light flashes | terminate “Rinse hold” by pressing “Start/Pause” or by choosing and | |||||
| starting “Drain”. |
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| • Programme has been changed - reselect desired programme and press | |||||
| “Start/Pause”. |
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| • Programme has been interrupted and eventually lid has been opened - | |||||
| close lid and restart programme by pressing “Start/Pause”. | |||||
| • The appliance’s safety system has been activated (see “Description of red | |||||
| indications”). |
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| • Water tap is not opened or water inlet hose is kinked (“Water tap closed” | |||||
| indication lights up). |
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Detergent dispenser | • Detergent dispenser is not properly installed, or detergent dispenser is | |||||
contains residues from | blocked (see “Care and Maintenance”). | |||||
detergent/additives at end | • Filter in the water inlet hose is blocked (see “Care and Maintenance”). | |||||
of wash |
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Appliance vibrates during | • Washing machine is not level; the feet are not properly adjusted (see | |||||
spin cycle | “Installation”). |
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| • The transport bracket has not been removed; before using the washing | |||||
| machine, the transport bracket must be removed. | |||||
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Final spin results are poor | The appliance has an imbalance detection and correction system. If | |||||
| individual heavy items are loaded (e.g. bathrobes), this system may reduce | |||||
| the spin speed automatically or even interrupt the spin completely in order | |||||
| to protect the washing machine. |
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| • Heavy items prevented spinning; add smaller articles of laundry and repeat | |||||
| spin cycle. |
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| • Excessive foam formation prevented spinning; select and start “Rinse & | |||||
| Spin” programme. Avoid excessive detergent dosing (see “Detergents | |||||
| and Additives”). |
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| • “Variable spin” button (if available on your model) has been set to a low | |||||
| spin speed, or “No spin” option (if available on your model) has been | |||||
| activated. |
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Programme time is some | Normal capacity of the appliance to adapt to factors that can have an effect | |||||
longer/shorter than | on the wash programme time, e.g.: excess of foam formation, load | |||||
initially displayed (only for | imbalance due to heavy items of laundry, prolonged heating time resulting | |||||
appliances having a | from reduced inlet water temperature. | |||||
display which indicates | ||||||
Due to such influences, the programme time is recalculated and updated if | ||||||
the remaining | ||||||
necessary. On certain displays (depending on the model), an | ||||||
programme time) | ||||||
animation appears during such update periods. | ||||||
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| GB 12 |
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