Indicator lights and error codes
Upgrading software
Contacting Service
Steady green: the scanner is scanning.
Fast flashing green: waiting for operator action.
Slow flashing green: the scanner is in power saver mode.
Steady red: indicates a scanner error, such as the scanner cover is open.
Steady red then flashing green: scanner is powering up.
After you power up the scanner, the red and green indicator lights flash. After approximately 12 seconds, both lights go out. When the green indicator light comes back on and the operator control panel displays “1”, the scanner is ready to begin scanning. However, the host computer may require several seconds to detect the scanner.
Indicators — the following provides a listing of the
LED indicator | Explanation | |
display |
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U1 | Red | Check the imaging guides |
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U2 | Red | Ink cartridge missing |
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U3 | Red | Document too long |
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U4 |
| Future use |
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U5 | Red | Operation timeout, USB cable has been |
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| disconnected while the scanner was |
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| running, etc. |
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U6 | Red | Scanner cover open |
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U7 | Red | • Too much paper is in the input tray |
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| • The feed module is not inserted properly |
U8 | Green flash | Multifeed pause |
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U8 | Red | Multifeed stop |
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U9 | Red | Document jam or the paper path is blocked |
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E codes | Red flash | • Be sure all cables are connected properly |
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| • Turn power off and then on again |
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| If problem persists, call Service. |
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Kodak frequently updates drivers and firmware to correct issues and add new features. If you are having error codes (Ex), you should upgrade to the latest driver before contacting Service. Go to: www.Kodak.com/go/disupport, access i3X00 Software and Drivers and download the most recent upgrade.
1.Visit www.Kodak.com/go/disupport to obtain the most current phone number for your country.
2.When calling, please have the following information ready:
•A description of your problem.
•The scanner model and serial number.
•Computer configuration.
•Scanning application you are using.
