Contacting Kodak | Kodak I3400, I3200 instruction

Contacting Kodak

For Information on Kodak Scanners: Website: www.Kodak.com/go/docimaging

For U.S. Service, Repair and Technical Assistance by Telephone:

Telephone technical support is available Monday-Friday between the hours of 5 a.m. to 5 p.m. excluding Kodak holidays. Phone: (800) 822-1414

For Technical Documentation and FAQ’s available 24 hours a day: Website: www.Kodak.com/go/docimaging

For Service Program Information

Website: www.Kodak.com

Phone: (800) 822-1414

B-4	A-61771 August 2012

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Kodak I3400, I3200 manual Contacting Kodak

Contents

Page Safety User Precautions European Union Acoustic emission Environmental informationEMC statements Page Contents Overview Accessories What’s in the box Scanner components Front viewPage Optional Printer Accessory Printer access view Inside view Rear view Installation/First Scan Contents Setup Connect scanner Getting your scanner ready ScanningScanner ready Getting your documents ready to scan Power saver mode and turning the scanner off Scanner Adjustments Contents Adjusting the input tray Using the rear document exit Selecting your scanning application Document Printing Print locations vertical Characteristic Description Maximum lines Maximum charactersPrint locations horizontal Print orientation Installing/replacing the ink cartridge Load position Printing positionPage Changing print positions Problem solving Maintenance Cleaning tools and materials Opening the scanner cover Kodak Digital Science Roller Cleaning PadsPage Cleaning the rollers Cleaning the separation roller tires Cleaning the imaging Cleaning the feed module tiresGuides Final cleaning steps Cleaning sheetRunning a transport Replacement procedures Replacing the feed module or feed module tires IMPORTANTDo not overstretch the tire it may tear Replacing the separation roller or separation roller tires Replacing the front transport roller Page Accessories Accessories CAT NoSupplies/Consumables CAT No Problem Possible Solution TroubleshootingTo remove a document jam Click StartSettingsControl PanelAdministrative ToolsComputer Management to display the Computer Problem Possible Solution Segment LED indicator Explanation Display Steady red then flashing green scanner is powering upCodes Appendix a Specifications Warranty exclusions Appendix B Warranty US and Canada onlyLimited Warranty for Kodak Scanners Installation Warning and Disclaimer Warranty Service descriptions How to obtain Limited Warranty serviceReturn procedure Packaging and shipping guidelines Depot service On-site serviceImportant restrictions Contacting Kodak