Troubleshooting

	Troubleshooting

Washer Symptom	Possible Cause/Solution

Vibrates/Moves	• Make sure washer is level. Uneven leveling can cause vibration.
Slightly	• Make sure washer is installed on a solid, sturdy and level floor. The washer should not be
	installed on carpeting, soft tile, a platform or other weakly supported structures.
	• Make sure rubber feet are installed on all four leveling legs. Refer to Installation section,
	step 5.

Is Noisy	• Make sure washer is level. Uneven leveling can cause vibration.
	• Some sounds may be a part of normal operation for a frontload washer.

Load is too Wet	• Wash load may be unbalanced. The washer may have limited the spin speed to prevent
	damage to the machine. Redistribute the load.
	• Load is too small. Add items to make full load.

Wrong Water	• Make sure that the controls are properly set.
Temperature	• Check fill hoses. Make sure hot faucet hose is connected to hot mixing valve (indicated
	with “H” on the valve bracket) and cold faucet is connected to cold mixing valve (indi-
	cated with “C” on the valve bracket).
	• Make sure laundry room water heater is adjusted properly.