safety and troubleshooting
Why is the machine not loading water?
When water is not loading, the display shows the message “Not loading water!” for 4 seconds, and the following messages appear at
The reason for water not loading may be that the water service has been cut off, the water intake faucet to the machine is closed, or the water intake filter to the machine is blocked.
Therefore, you could take one of the following measures: wait until the water service has returned, open the water intake faucet, and release the water intake hose to clean its filter.
Why is the washing machine not draining water or spinning?
When the display shows the message “Not draining water!” for 4 seconds, and the following messages appear at
Causes for the display may be: the machine’s drain motor pump or the building’s drain pipe are blocked, or the motor pump is not properly connected.
Procedure: if the cause is found to be a blocked motor pump, proceed according to section 2, maintenance and cleaning.
Why are clothes wetter than usual?
The display shows the message “Clothes too wet!” for 4 seconds, and the following messages appear at
Run cycle 15.
This is caused by an uneven distribution of clothes inside the drum, which has triggered a safety device that prevents the washing machine from spinning at the maximum number of revolutions. This prevents the machine from vibrating excessively and, therefore, provides greater reliability.
Not loading water!
Is the faucet turned off? 
Not draining water!
HasFILTROthe filterVACIADO?been drained? 
Clothes too wet!
Run cycle 15
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