Servis WASHER DRYER, WD1496FGW, WD1496FGB, WD1496FGR, WD1496FGS Troubleshooting Information

Page 39

TROUBLESHOOTING

TROUBLESHOOTING INFORMATION

If your Washer Dryer is not operating as expected, you may find a simple solution listed in the

table below.

If your Washer Dryer has developed a fault not covered in this manual, please contact the Servis

helpdesk.

Fault		Possible Cause	Solution

Your Washer Dryer does not		It is switched off at the	Check that your Washer
operate.		mains.	Dryer is plugged in and
			turned on at the mains.
		The programme dial is in the	Use the programme dial
		off position.	to select the desired
			programme.
		The door is not shut properly.
			Check that the door ‘clicks’
			and ‘Beeps’ shut.

Your Washer Dryer does not		The cold water supply tap	Check that the cold water
receive water.		is off.	supply tap is fully turned on.
		The water fill hose is bent,	Check that there are no
		twisted, kinked or trapped.	bends, twists or kinks and
			that the fill hose is not
			trapped.
		The door is not closed	Close the door.
		properly.

	T: 0800 0124 382
73	T: 0800 0124 382

Fault	Possible Cause	Solution

Your Washer Dryer does not	The water inlet filters are	Clean the water inlet filters.
receive water.	blocked.	See page 63 for detailed
		instructions.
Your Washer Dryer is not	The drain hose is bent,	Check the drain hose and
draining water.	twisted, kinked or trapped.	straighten out any kinks,
		twists or bends.
	The pump filter is obstructed.	Clean the pump filter.
		See page 65 for detailed
		instructions.
	Your laundry is too tightly	Check that your laundry is
	packed together in the drum.	spread out.
Your Washer Dryer is	The feet of your machine are	Adjust the feet. See page 13
vibrating.	not correctly adjusted	for further information
	The transit bolts are not	Remove the transit bolts.
	removed.	See page 11 for further
		information.

There is excessive foam in	Too much detergent has been	Press the				button. To


the detergent drawer.	used.	stop the foam, dilute one
		tablespoon of softener into
		1/2 litre of water and pour
		into the detergent drawer.
		Press the				button after


		5-10 mins.

T: 0800 0124 382 74

Image 39

Contents Washer Dryer Year Welcome Safety Instructions03 T 0800 0124 05 T 0800 0124 Inlet Your Washer DryerFront View Rear ViewDetergent Drawer Technical SpecificationTechnical Specification Your Washing DryerInstallation Installation RequirementsRemoval of Transit Bolts Water Supply Connection Adjusting the FeetMax height 80cm Min height 0cm Drain Hose ConnectionFuse Electrical ConnectionCurrent Time Setting Setting UPUsing the Smart Touch Buttons Setting UP Your Washer DryerTo confirm the current time setting, press the button Language Selection SettingIf you have chosen to set the current time Eco Time Setting Economic Time Interval Sound AdjustmentScreen Brightness Setting Screen Contrast Setting Revert to Factory SettingsUsage Sorting your Laundry Running Your First WashWashing Sequence Preparing your LaundryAdding Detergent Water Softener Fabric Conditioners and Liquid StarchSelecting a Programme Drying with Duration Drying Your WashingProgramme Modes and Information Duration Drying ProgramsEco CottonCotton Eco 1400Silk SyntheticsWool Delicates CurtainCurtain Gentle Dry Extras DuvetDrain Drum Clean Extras Rapid Super Rapid 12 min Daily Fast 60 60 minRefresh Wash & Dry Cotton 60 Wash & Dry Quick Wash & Dry 29 minDry Wash Synthetics Wash & DrySpin Selection Temperature SelectionAdditional Functions Programme, press the button 55 T 0800 0124 Selecting a Sub-ProgrammePausing a Programme and Adding Extra Laundry Memory Record FunctionStarting a Programme Child Lock Cancelling a ProgrammeProgramme End Removing Your LaundryGeneral Maintenance MaintenanceFilters Water Inlet FiltersPump Filter 65 T 0800 0124 Release Catch Siphon PlugDo not Iron Clothing CareGeneral Washing Instructions Medium Hot IronStain Removal Information Troubleshooting Information TroubleshootingExpected For the programme you’ve Wrong detergent hasDetergent drawer Been used Your laundry is too dirtyAutomatic Detection System Disposal of Your OLD Machine GuaranteeData Protection Act GuaranteeHousehold contents insurance Know Your RightsDrying with Duration function Index0800 0124 Info@servis.co.uk