Maytag MAH9700AW* manual Roubleshooting

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T ROUBLESHOOTING

INFORM ATION CODES

Information codes may bedisplayed to help you better understand what is occur r ing with the washer.

Code Sy mbol

M eani ng

Unbalanced loadprevented the washer from spinning.

Door is unlocked when washer is running.

Door is openwhen washer is running.

The washer failed to lock the door.

W ater temperatur e control problem. (Heater Control problem)

The washer has tr ied to fill but hasnot r eached the proper water level.

The door will not unlock.

Motor not runningproperly.

The washer is not dr aining.

The washer has tr ied to fill but was unsuccessful.

Problemwith control.

Electric ser vicewas lost when washer was running.

Sol ut io n

Redistr ibutethe load,press the Cy cle S elector dial.

Pr ess Powe r Of f padthen r estart the cycle. If the code r eappear s, call for ser vice,seebelow.

Close the door tightly and restart the cycle.

If the code r eappear s, call for ser vice,seebelow.

Close the door tightly and restart the cycle.

If the code r eappear s, call for ser vice,seebelow.

Call for service,seebelow.

Call for ser vice,seebelow.

Make sur e the door is firmly closed.

Push the P ow er Of f padto turn off the washer, and then turn it on using any pad.If the code r eappear s, call for ser vice,seebelow.

Restar t the cycle pressing the Cy cl e S elector dial. If the code r eappear s, call for ser vice,seebelow.

SeeTroubleshooting “The washer does not dr ain and/or spin”, page 13. If problemcontinues, call for ser vice,seebelow.

Make sur e the water faucets are openall the way. Checkfor kinked hoses.

Checkinlet screen on fill hoses. Call for service, seebelow.

Restar t the cycle by pressingthe Cy cle S elector dial.

For any codes not listed above,call MaytagCustomer Ser viceat 1-800-688-9900USA or 1-800-688-2002Canada.

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16025909 Rev. 0

©2005 Maytag Services

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Contents Service Important Notices for Servicers and Consumers General Information Important Safety Information Ground NeutralNeutral Side Round GroundingGrounding Instructions Important Safety Information General Information H 9 Will Not Start LeakingNo Tumble Will Not SpinWrong Water Temperature Wet ClothesSee Will Not Spin Will Not LockDescription Diagnostic Display Code Consumer Information CodesEnter / Exit Service Mode Service ModeHolds During test Cancels hold Predefined Resumes next Hold Quick Press Rotary Spin StepDiagnostic Code Display Initial Quick Spin TestHold Quick Spin Step Board Input Test OutputQuick Service Cycle LED/Switch TestSwitch Action Fast Time Down TestSelection Function Display Board Output TestSelection Component Function Display Diagnostic Codes Diagnostic Codes Description Trigger Action to be TakenGo to Will Not DrainDiagnostic codes Diag Description Trigger Action to be Code TakenExit Service Mode Diag Description Trigger Action to beOutput Test Diag Description Trigger Action to be CodeComponent Testing Information CN3 CN6 CN9 CN8 CN7 Water flow through dispenser during Wash fill Water flow through dispenser during Rinse 1 fill Water flow through dispenser during Rinse 2 fill Disassembly Procedures Disassembly Procedures Water Valve Removal Door Removal Disassembly Procedures Front Panel Removal Heater Removal Motor Removal Disassembly Procedures Drain Pump Removal 1x12 32 long Disassembly Procedures Disassembly Procedures Disassembly Procedures Disassembly Procedures Appendix a DC68-02032B 16025909 Rev WA Rning Location Considerations 16025909 Rev 16025909 Rev 16025909 Rev Appendix B 16025909 Rev 16025909 Rev 16025909 Rev 16025909 Rev 16025909 Rev 16025909 Rev 16025909 Rev 16025909 Rev 16025909 Rev 16025909 Rev 16025909 Rev 16025909 Rev 16025909 Rev 16025909 Rev Roubleshooting 16025909 Rev